Transportation Partner

Hopelink’s 2014 Community Impact Report

In 2014 Hopelink served more than 60,000 clients through support and transportation programs. The agency provided more than two-million meals, distributed more than $2.5 million to keep homes warm, provided more than 1,000 home owners assistance to keep their homes, and provided educational classes to hundreds of adults seeking employment. 

These are just some of the facts now available through Hopelink’s first-ever community impact report.

The 2014 Community Impact Report focuses on programs that assisted 22,086 clients assisted through Hopelink’s support programs, and provides details of the successes in various program areas.

The report also highlights Hopelink’s Theory of Change. This visual representation shows how Hopelink provides stability to clients in crisis, and provides support and training to equip clients to exit poverty permanently.

The results from this report establish a benchmark for subsequent years. They will guide Hopelink’s expansion and improvements of services for future years, and will ensure that the agency continues to serve its community in the most effective way.

You can download the report by clicking the link below.

Hopelink’s 2014 Impact Report

Table Captain Information

Table Captain Information:

Perks And Tips: Communicating With Your Guests:

Table Captain Information:

Key Dates

  • October 6 - Make a Pacesetter gift. Information to follow.
  • October 13 - Guest List deadline
  • October 20 - 10:30 AM, VIP Reception
  • October 20 - Noon-1:15 PM Hopelink Reaching Out Luncheon

Questions? Please contact Kasorn Phonesavanh, Development Events Specialist at 425.897.3703 or .(JavaScript must be enabled to view this email address).

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Registration Information

Online registration for our luncheon is now closed. If you have any last minute additions or changes to your table, or if you have any questions, please don't hesitate to contact Jason Puz at .(JavaScript must be enabled to view this email address) or 425.869.7835.

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How to get involved

  • Table Captains are so important to the success of this event. We count on you to bring guests who are eager to attend, be in open to inspiration, and energized to be a part of a larger effort of transforming lives. This event brings together family, friends and colleagues as luncheon guests and ultimately as luncheon donors. You can sign up to captain one or more tables of 10 guests, or a half-table of 5 guests. For more information, please contact Kasorn Phonesavanh at 425.897.3703 or .(JavaScript must be enabled to view this email address).
  • Corporate sponsors make it possible for donations to go directly to Hopelink and not toward event expenses. From small family businesses to large corporations, we invite the business community to support this critical fundraiser for Hopelink's programs, and celebrate their involvement in making a difference. For more information, please contact Barbara, at .(JavaScript must be enabled to view this email address)
  • Individual Guests may attend on their own, without a table captain host. Many return to become table captains or corporate sponsors at future luncheons. You may register yourself and any persons attending with you, and we will seat you together. For more information, please contact Kasorn Phonesavanh at .(JavaScript must be enabled to view this email address) .

Suggested minimum donation is $150 per person. All proceeds benefit Hopelink.

Seating is limited - guests are encouraged to register early for this signature Hopelink event.

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Communicating with Your Guests

Need help with what to say?

  1. Invitation: Includes information about the speaker, about Hopelink's mission and an area for you to include your contact information
  2. Follow-up: Includes information about the date and time of the event, meal/dietary preference information, and when/where to pick up nametags (Hopelink will also send a formal RSVP confirmation once we receive their registration online or by mail)
  3. Reminder - 1 week out: Includes parking information
Postcard - paper and virtual:

"Save the Date" cards were mailed in June - if you would like a set to mail to your guests, please contact Phonesavanh, at .(JavaScript must be enabled to view this email address) and she will supply as many as you like. In mailing be sure to use a stamp, as the indicia works only for mail sent from our mailhouse. An email version is available here.

Cancellations and Changes:

On or before October 19th - Please contact our office: 425.897.3703 or rsvp@hope-

On October 20th - Please inform the Help Desk staff on site during registration - we can usually fill a seat, and can always make a new nametag.


If someone cannot attend and would like to make a gift, they may do so in one of three ways: 1) on our website, 2) by mail, or 3) by giving you their check to bring to the Luncheon. Please call or email if you have questions: 425.897.3703 or .(JavaScript must be enabled to view this email address). In any case, be sure your name is mentioned as the table captain, so we can add their gift to your table total!

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Perks And Tips:

For Table Captains:

  • Invitation to an exclusive pre-luncheon event
  • Name listed in the luncheon program and Powerpoint presentation
  • Invitation to the VIP Reception

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Building your guest list - Resources

  • Friends, family, neighbors, colleagues, club members, church associates
  • Ask for referrals from the above - whom do they know who might resonate with this cause?
  • Who is moved or troubled by homelessness and poverty and wants to help?
  • Who do you know who might be seeking a way to get plugged in to their community?
  • Who do you think would want to learn more and actually be a part of the solution?
  • Send them a "Save the Date" email or card with a few words from you.
  • Follow up with a phone call to personally invite them to sit at your table, or donate 'in absentia'.
  • Register them online as they reply; or send us a list of your invited guests.

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Guests and Donations

When you invite your guests, be sure they know that the purpose of this event is to raise both awareness of Hopelink's programs and the funds to further them. If a guest is concerned about their ability to contribute, you can state that "My goal is to raise over $_____ at my table - we will work together to achieve that." Also, donations can be made in smaller monthly amounts: ($150/12 = only $12.50/month!)

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Make it a party!

Some Table Captains have a pre-party at their home, and then carpool to the event. Others set small gifts, place cards or thank-you notes at their guests' seat.

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Table Tactics

Tables at the Meydenbauer seat 10. Consider hosting two! If you end up with more than one table can hold, we can seat your overflow guests at a table nearby; if you have fewer than 10 guests, we can add independent guests or someone else's overflow to your table.

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Communicating With Your Guests:


This year Hopelink's Reaching Out benefit luncheon is Monday, October 20 at the Meydenbauer Center in Bellevue, with keynote speaker Donald Driver, Super Bowl Champion, Dancing with the Stars Champion, New York Times Bestselling author and Award-winning Humanitarian.

The Reaching Out Luncheon is Hopelink's single largest fundraiser and plays a critical role in their ability to fund the services and programs they provide. Hopelink needs to raise over $1.2M in order to maintain their vital services to the community.

The most effective way you can help is to join me and to contribute financially. I'm excited to be serving as a Table Captain. It's a great event and really shows how supporters are enabling Hopelink clients to change their lives every day.

The suggested minimum donation is $150. Donations can be made at the luncheon or paid out over a year. Many companies will match your gift to Hopelink, so please check to see if your employer is one of them.

I would love it if you could be a part of this experience as a guest at my table! If you can join me either reply and let me know or click on the link below and register as a guest at my table.

Together, we can help members of our community make lasting change in their lives.

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Thank you so much for being part of my table at Hopelink's Reaching Out benefit luncheon. Here are some details:

  • The luncheon is Monday, October 20th at the Meydenbauer Center in Bellevue.
  • You can pick up your nametag in the reception area, and find your assigned seat beginning at 11:30 am; the luncheon starts at noon.
  • If you would prefer a vegetarian meal or have other dietary or special needs, please let Hopelink know by calling 425.897.3703 or emailing .(JavaScript must be enabled to view this email address) .
  • If things come up and you are unable to make the luncheon, please contact me as soon as possible- and do let me know if you know of someone who would like to come in your place.

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Reminder - 1 week out

Thank you so much for being part of my table at Hopelink's Reaching Out Benefit Luncheon. Here are some details:

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Capital Campaign

Campaign For Lasting Change

Capital Campaign banner

Hopelink will significantly expand its support to those in need through a campaign to raise $25 million. A successful capital campaign will enable growth in services that have proven to help people meet their basic needs and gain self-sufficiency. With your help, we will address the growing demand for access to specialized support and services throughout north and east King County.

The Campaign for Lasting Change will enable us to:

  • Double the number of case managers and employment specialists to meet the needs of the 10,000 people who require skills and tools in order to become self-sufficient.

  • Build new integrated service centers in Redmond and Shoreline.

  • Renovate a dilapidated 9-unit building, creating 11 units of housing for homeless families.

  • Expand the availability of healthy and nutritious food to the 77,000 low-income individuals living in our community.

  • Build up to 8 units of new housing for families.

For more information please contact:

Kristina Kenck, Director of Development
(425) 883-4504
.(JavaScript must be enabled to view this email address)

Eric Thom, Associate Director
Development & Campaign
(425) 558-5910
.(JavaScript must be enabled to view this email address)





Vets Go

Vets Go

Vets Go

Vets Go


Are you interested in conserving energy in your home? Get started with rebates for light bulbs and other energy-saving devices!

CFL Rebates

If you live in North or East King County, click here for stores in the area that offer CFL bulb discounts. In order to get a discount, just look for the PSE logo on the product you’re purchasing. A discount is taken at the register for all products labeled with the PSE logo.

For Seattle residents, click here for a list of retailers in the area that offer CFL discounts and discounts on other fixtures.

Other Rebates

Links to other Puget Sound Energy rebates can be found on the PSE website *Please note that most rebates through Puget Sound Energy apply to single-family properties with 4 or less attached units.

Like PSE, Seattle City Light offers rebates for residential customers. There are offers for refrigerator/freezer recycling, heat pump water heaters, and ductless heat pumps. Visit to learn more.

To contact Hopelink's energy program or the Save Energy, Save Money program, call 425-882-0241.

To contact Hopelink's energy program or the Save Energy, Save Money program, call 425-882-0241.

CFL Discounts in North and East King County

The following retailers offer CFL bulb discounts from Puget Sound Energy. Just look for the PSE logo when purchasing products. A discount is taken at the register for bulbs with the logo.

City Retailer Address Phone Number
Bellevue Ace Hardware 653 156th Avenue NE 425-614-4223
Bellevue Albertsons 15100 SE 38th Street, Suite 103 425-641-2783
Bellevue Bartell Drugs 10116 NE 8th Street 425-454-3111
Bellevue Bartell Drugs 11919 NE 8th Street 425-453-1022
Bellevue Bartell Drugs 3620 Factoria Boulevard SE 425-644-7507
Bellevue Bartell Drugs 653 156th Avenue NE 425-641-9105
Bellevue Best Buy 457 120th Avenue NE 425-452-8060
Bellevue Fred Meyer 2041 148th Avenue NE 425-865-8560
Bellevue Goodwill 14515 NE 20th Street 425-649-2080
Bellevue Haggen 15751 NE 15th Street 425-748-1300
Bellevue Lowe’s 11959 Northup Way 425-646-9031
Bellevue Rite Aid 120 106th Avenue NE 425-454-6513
Bellevue Rite Aid 15100 SE 38th Street 425-746-4028
Bellevue Rite Aid 3905 Factoria Mall SE 425-644-2925
Bellevue The Home Depot 325 120th Avenue NE 425-451-7351
Bellevue Walgreens 647 140th Avenue NE 425-603-1438
Bothell Bartell Drugs 14130 Juanita Drive NE 425-823-1000
Bothell Rite Aid 19107 Bothell Way NE 425-489-1814
Bothell The Home Depot 18333 120th Avenue NE 425-806-9300
Issaquah Bartell Drugs 5700 East Lake Sammamish Parkway SE 425-391-1765
Issaquah Best Buy 6000 E Lake Sammamish Parkway SE 425-394-0999
Issaquah Costco 1801 10th Avenue NW 425-313-0965
Issaquah Fred Meyer 6100 E Lake Sammamish Parkway 425-416-1100
Issaquah Lowe’s 1625 11th Avenue NW 425-391-3355
Issaquah Rite Aid 1065 NW Gilman Boulevard 425-392-2865
Issaquah The Home Depot 6200 E Lake Sammamish Parkway SE 425-391-8467
Issaquah Walgreens 6300 E Lake Sammamish Parkway SE 425-369-0265
Kirkland Albertsons 9826 NE 132nd Street 425-823-6000
Kirkland Bartell Drugs 10625 NE 68th 425-821-7900
Kirkland Bartell Drugs 14442 124 Avenue NE 425-881-5678
Kirkland Bartell Drugs 6619 132nd Avenue NE 425-827-3934
Kirkland Costco 8629 120th Avenue NE 425-827-1693
Kirkland Fred Meyer 12221 120th Avenue NE 425-820-3200
Kirkland Rite Aid 12421 Totem Lake Boulevard 425-821-1500
Kirkland Rite Aid 9820 NE 132nd Street 425-823-4466
Kirkland Walgreens 11607 98th Avenue NE 425-825-8841
Kirkland Walgreens 12405 NE 85th Street 425-822-9202
Mercer Island Albertsons 2755 77th Avenue SE 206-232-0244
Mercer Island Rite Aid 3023 78th Avenue SE 206-236-0776
Mercer Island Walgreens 7707 SE 27th Street, #100 206-232-1197
Newcastle Bartell Drugs 6939 Coal Creek Parkway 425-644-4414
Redmond Albertsons 3925 236th Avenue NE 425-836-8112
Redmond Bartell Drugs 7370 170th Avenue NE 425-895-8323
Redmond Bartell Drugs 8860 161st Avenue NE 425-883-4882
Redmond Fred Meyer 17667 NE 76th Street 425-556-8000
Redmond Rite Aid 14880 NE 24th Street 425-883-0900
Redmond Rite Aid 17220 Redmond Way NE 425-883-1516
Redmond Rite Aid 17777 NE 76th Street 425-885-6358
Sammamish Ace Hardware 490 228th Avenue NE 425-868-2203
Sammamish Bartell Drugs 526 228 Avenue NE 425-868-6058
Sammamish Rite Aid 3066 Issaquah Pine Lake Road SE 425-391-1582
Woodinville Albertsons 14019 NE Woodinville-Duvall Road 425-483-9353
Woodinville Haggen 17641 Garden Way NE 425-398-6700
Woodinville McLendon Hardware 17705 130th Avenue NE 425-485-1363
Woodinville Rite Aid 14035 NE Woodinville-Duvall Road 425-485-6468
light bulb recycle

Electronics Recycling

Did you know that many of the electronics you use on a daily basis, such as TVs and computers, may have toxic materials in them? When thrown away, these items can contribute substances such as lead or mercury to the landfill. Over time, this harms the environment and may even be a health risk. The good news is that there is an easier and more environmentally friendly way to get rid of your old electronics!

There are many locations in King County that accept your old electronics for free. The best way to find a location near you is to visit the WA State 1-800 Recycle Hotline Database or call 1-800-RECYCLE. You will see exactly which electronics are accepted free of charge, and which electronics may require a service fee to recycle.

Through the 1-800 Recycle Hotline Database, you will find information on how to dispose of large appliances, non-rechargeable batteries, household hazardous waste, metals, or other miscellaneous items.

Quick List: Stores and Free Electronics Recycling

  • Goodwill: Computers, E-readers, monitors, and televisions
  • Salvation Army: Computers, E-readers, monitors, and televisions
  • St. Vincent de Paul (certain locations): Computers, E-readers, monitors, and televisions
  • Best Buy: Rechargeable batteries (from households), cell phones, computers*, keyboards, monitors and toner cartridges. Limit of 3 items per household per day. *The hard drive must be removed from laptops and computers, or there will be a service charge for these items.
  • Office Depot: Cell phones, PDAs, rechargeable batteries, ink and toner cartridges. Items accepted for a fee: computers, printers, monitors, keyboards, and copiers.
  • Staples: Ink and toner cartridges, cell phones, PDAs, rechargeable battereis, pagers, digital cameras, and chargers.
  • PC Recycle (Bellevue and Woodinville): Computers, E-readers, monitors and televisions.

Please note that this list is based on general information from For complete information about stores, locations, hours, and types of electronics accepted, please visit the website or call the location nearest to you. Also, some stores will accept items by appointment only.

Energy Conservation Resources

Save energy and save money by following links to resources on this page.

Puget Sound Energy

Puget Sound Energy (PSE) has an energy conservation program that provides lots of information and tools that customers can use to save energy and learn about ways that PSE is promoting energy efficiency.

Visit for information about:

  • Ways to use energy efficiently
  • Renewable energy sources
  • Rebates for CFL bulbs and water saving devices
  • Home energy audits (for single-family homes)
  • Alternative fuel sources for vehicles

Energy Advisors are available Monday through Friday (from 8am to 5pm) to answer any questions about conservation and home energy use. To speak with an Energy Advisor, call 1-800-562-1482 or click here to contact an Energy Advisor online.

Seattle City Light

Seattle City Light (SCL) offers several tools that customers can use to reduce their energy bills.

Visit to learn about programs that can help you to get started saving energy in your home.

Here you can look for information about:

  • Appliance rebates
  • Weatherization services for low-income households
  • Home energy audits- it costs $95 and applies to single family homes. A home energy auditor assesses the efficiency of your home and can offer suggestions for energy efficiency improvements you can make.

If you're interested in replacing light bulbs with CFL bulbs or Energy Star fixtures, SCL's Twist and Save Program can help you! Go to for a list of retail locations in the Seattle area.

To contact Hopelink's energy program or the Save Energy, Save Money program, call 425-882-0241.


King County

The weatherization program through King County Housing Authority (KCHA) can fund home improvements that increase energy efficiency and improve air quality. These services are available to low-income homeowners and renters in single-family homes, duplexes, and mobile homes. For multifamily apartment buildings, managers or owners should contact KCHA for information about applying.

King County residents (outside of Seattle) can also apply for the Housing Repair program through King County Housing Authority. The program makes it possible for low-income homeowners to do repairs and improvements such as roof replacement, plumbing and electrical repairs, and other health and safety repairs. The program funds these repairs through low-interest loans and grants. However, homeowners can apply to KCHA’s program only after applying to other programs for home repair assistance.

For more information about both of these programs, please visit:


Seattle’s Office of Housing Homewise program provides weatherization services for homeowners or rental property owners.  The program is for homes with low-income households and multi-family complexes with residents who are income qualified. After a specialist completes an energy analysis of the home, suggestions for improvements will be made, and the Homewise program will then fund and complete the work. Improvements to homes may include installing insulation, venting of bathrooms and kitchens, pipe wrapping, weatherstripping doors, caulking around windows, and adding insulation to ducts. The city of Seattle also offers low interest home repair loans and/or grants for low-income homeowners.

Find out more information about the Homewise program at:

For information about the home repair loan program, visit:

To contact Hopelink’s energy program or the Save Energy, Save Money program, call 425-882-0241.

Food Waste and Composting

Fact: Yard waste and food waste make up 26% of solid waste generated in the U.S. every year.

If you live in a single-family home, you can lessen the amount of trash you create by composting food scraps. This keeps the scraps out of landfills and may even make your garbage bills lower.

Both the City of Seattle and King County Waste Management offer yard waste carts. In King County, 90% of single-family households can recycle foood scraps in their yard waste cart.

If you live in King County, read more information at King County's curbside food scrap collection webpage and click on your city to find more information about rates for carts.

If you live in Seattle, food and yard waste service is required for single family households. Read more on the City of Seattle website.

Items that can go in your yard waste cart:

  • Meat, fish, poultry, bones
  • Dairy products (yogurt, cottage cheese, etc.)
  • Fruits, vegetables and trimmings
  • Egg shells, bread, pasta and coffee grounds
  • Paper towels and napkins
  • Paper coffee filters and tea bags
  • Greasy pizza delivery boxes
Things that should not be put in your yard waste cart:
  • Plastic of any kind
  • Plastic-coated containers, such as milk and ice cream containers
  • Plastic coated paper such as plates, cups and bowls
  • Grease, fats, oils, or liquids
  • Metal
  • Foil
  • Glass
  • Styrofoam
  • Human or pet waste

Recycling #5 Plastics and Brita Filters

Did you know that Whole Foods offers bins where you can drop off your #5 plastics and Brita water filters? This is a great way to help prevent these plastics from ending up in landfills.

Even if your city residential recycling takes #5 plastics, these plastics are often combined with other plastics in mixed bales that are then shipped to unknown destinations, possibly in other countries.

Preserve’s Gimme 5 program places collection bins at various Whole Foods locations. The plastics are then used to make toothbrushes, razors, tableware, and other kitchen items.

Recycling CFL Bulbs

CFL light bulbs are great for saving energy and money. Because CFLs contain a small amount of mercury, they shouldn’t be thrown away when they burn out or break. Listed below are several places in North and East King County where you can drop off your CFL bulbs for free.

City Location Address Zip Code Phone Number
Bellevue Bartell Drugs 10116 NE 8th St 98004 425.454.3111
Bellevue Bartell Drugs 653 156th Ave NE 98007 425.641.9105
Bellevue Lowe’s 11959 Northup Way 98005 425.646.9031
Bellevue Puget Sound Energy, Bellevue EST Office 355 110th Ave NE 98004 1.800.562.1482
Bellevue Puget Sound Energy, Bellevue PSE Office 10885 NE 4th St 98004 1.800.562.1482
Bellevue Home Depot 325 120th Ave NE 98005 425.451.7351
Bellevue Hopelink 14812 Main St 98007 425.943.7555
Bothell Bartell Drugs 22833 Bothell-Everett Hwy 98021 425.485.3525
Bothell Bartell Drugs 14130 Juanita Dr NE, Ste. 107 98011 425.823.1000
Bothell Home Depot 18333 120th Ave NE 98011 425.806.9300
Carnation City of Carnation Office 4621 Tolt Ave 98014 425.333.4192
Carnation Hopelink 31957 Commercial St 98029 425.333.4163
Issaquah City of Issaquah City Hall 1775 12th Ave NW 98027 425.837.3100
Issaquah Curves 1091 NE High St 98029 425.392.2330
Issaquah Lowe’s 1625 11th Ave NW 98027 425.391.3355
Issaquah Home Depot 6200 E Lk Sammamish Pkwy SE 98029 425.391.8467
Kirkland Bartell Drugs 6619 132nd Ave NE 98033 425.881.5678
Kirkland Bartell Drugs 10625 NE 68th St 98033 425.827.3934
Kirkland Bartell Drugs 14442 124th Ave NE 98034 425.821.7900
Kirkland Hopelink 11011 120th Ave NE 98033 425.889.7880
Newcastle Bartell Drugs 6939 Coal Creek Pkwy 98059 425.644.4414
North Bend Community and Economic Development Office 126 E Fourth Street 98045 425.888.5633
Redmond Bartell Drugs 7370 170th Ave NE 98052 425.895.8323
Redmond Bartell Drugs 8860 161st Ave NE 98052 425.883.4882
Redmond Home Depot 17777 NE 76th St 98052 425.885.6358
Redmond Hopelink 16725 Cleveland St 98052 425.882.0241
Sammamish Bartell Drugs 526 228th Ave NE 98074 425.868.6058
Shoreline Bartell Drugs 18420 Aurora Ave N 98133 206.542.2678
Shoreline Home Depot 1335 N 205th St 98133 206.546.1900
Shoreline Hopelink 15809 Westminster Way N 98133 206.440.7300
Snoqualmie Puget Sound Energy, Snoqualmie 35413 SE Douglas St 98065 1.800.562.1482
Woodinville McLendon Hardware 17705 130th Ave NE 98072 425.485.1363
Woodinville PC Recycle 5817 238th St SE 98072 1.888.881.3444


Volunteer Registration

Community Helping Hopelink

Find out some of the ways that businesses and community groups are working together to support Hopelink’s mission.

Hopelink is so thankful for the businesses and community groups who continue to host activities to benefit our programs. If you would like your activity listed below, please email your details to .(JavaScript must be enabled to view this email address) .

Fred Meyer is pleased to have Hopelink as a benefitting agency through their Community Rewards program.  Additional donations will be given to Hopelink when customers link their rewards card to Hopelink.  More information.

Accents Et Cetera Gift Baskets in Sammamish continues to support Hopelink year, after year, by donating 20 percent of proceeds from their Hopelink Gift Baskets back to Hopelink.


VETS GO - Veteran’s Transportation

Donate with Paypal

Thank You For Your Support!

If you would like to make a donation to Hopelink through PayPal, please click here to be directed to Hopelink's secure PayPal donation page. Your generous support allows us to continue providing help and assistance to thousands of families across north and east King County.

If you have any questions at all, please feel free to contact Jason Puz at (425) 869-7835 or .(JavaScript must be enabled to view this email address).


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Client Stories

A New Start

A New Start by a Hopelink client

"I was so scared," Jacqueline said. "I didn't know what I was going to do."

The young mom had tried desperately to keep her family together. But three years into her marriage, Jacqueline's world was falling apart. Her husband had systematically cut his wife's ties to the outside world. He restricted her friendships. When her car broke down, he refused to get it fixed. He prohibited her from getting a job.

Jacqueline knew the situation was not healthy for her 2-year-old daughter. She also feared for herself. Depressed and losing hope, she remembers one particular day; feeling as if she had stepped out of herself and was looking back at her soul.

"I was a zombie," she said. "I thought, 'this is not me.' I was living but I was dying. One day, I just decided, 'this is enough - no more.'

"I was so scared. I knew I had to leave. I didn't know what else to do."

That day, Jacqueline put everything she owned in two suitcases, picked up her daughter Gabriela, and fled.

A friend told her she was wrong to walk away; that being homeless would be worse than the situation she was living in. There was a time Jacqueline would have thought the same thing. But that day, leaving felt like the only option. She knew that being homeless would be better than staying.

Jacqueline and Gabriela took refuge with a friend, and much of the fear and anxiety lessened immediately. They were homeless, but they were safe. Jacqueline began looking for a job, desperate to build a new life for her daughter. But she struggled to find even entry-level work - a new challenge for someone who had held good jobs in the past. Two months later, Jacqueline and Gabriela were on their own again; living in a car.

"I was homeless," she said. "I had no home, I had no job, I had nothing. I was depressed. I was afraid - I was so scared."

That's when she turned to Hopelink for help. Within days, Jacqueline and Gabriela had moved into a Hopelink shelter. Jacqueline cried when they walked into the first stable, secure place they had known in several years.

"I couldn't believe there were people out there willing to provide help," she said.

Jacqueline was warned it might take months for a space in transitional housing to open up. But only five days later, Jacqueline and Gabriela moved in to their own apartment at Hopelink Place, and began their new life.

Jacqueline threw herself into getting back on her feet, working two part-time restaurant jobs while meeting regularly with Hopelink case manager Kaitlyn Scott. She credits Scott with helping her find her way out of the darkness - and for supporting her every step of the way.

"Kaitlyn is so kind," Jacqueline said. "She never made me feel like I wasn't capable. She believed in me."

When Jacqueline lost her job, Hopelink staff worked with her to find a better position; helping her update her resume, prepare for interviews and apply for jobs.

"They built up my confidence," Jacqueline recalls. "They pushed me when I was so afraid. One particular job - I felt I had no chance, but they believed in me and supported me. And amazingly, I got that job!"

Jacqueline now works fulltime as a phone desk receptionist for a local community health clinic, and for the first time in her life, she has full benefits - as well as plenty of office support for her mom duties with Gabriela.

Today, they are on their own; living what Jacqueline refers to as their "best summer yet." Back on her feet and building a new life, Jacqueline is finding herself again; excited for the future and looking forward to reconnecting to the things that brought her joy many years ago. Bright and bubbly Gabriela is attending outdoor summer camp at the YMCA, gearing up for first grade, and practicing for a future career as an artist.

Jacqueline hopes that sharing her story will encourage other women who are trapped in bad situations; help them understand they are not alone, and there is a way out. And she is grateful Hopelink was there for her when she had nowhere else to turn.

"I am so happy now," she smiles, far from the pain she carried for so long. "I feel really blessed."

These stories of success simply could not happen without your continued support. Because of donors like you, Hopelink is able to provide services and support to people in your community when they need it the most. Remember, you can now donate online; it is quick, safe and easy to use, and it makes a difference to so many lives. Donate today.

Read more client stories.

More Client Stories


“I wanted to be Picasso. Picasso and Joni Mitchell.” Leslye Lewis laughed. It was the ’70s and the Bellevue teenager had big dreams, growing up in an ambitious family that always encouraged her to succeed.
Click to view the whole story

Renay and Ronald

If you moved your family to a new city and state, and the support you relied on was not there for you, how would you react? A couple with their 7-year-old son and 10-year-old daughter wrapped in blankets toughed it out in their car for six weeks before turning to Hopelink and finding shelter. With Hopelink’s support they found employment, and as a family they are now on their way to self-sufficiency.
Click to view the whole story

Maria Skenandore

How would you cope if your family fell apart, you had no money, no job and nowhere to live? With three daughters depending on her, Maria Skenandore faced this awful dilemma and turned to Hopelink for support. Read her story and see how through the use of our emergency shelter and case management, Maria was able to turn it around.

“So many times I was about to give up, but I knew I had to be there for my daughters... When you have three daughters and no one else to count on, you have to take care of them. I couldn’t fall down.”
Click to view the whole story

Alison Hathaway

The recession caused a lot of heartbreak globally, and for some in this region it was the last straw. Alison Hathaway worked as a real estate agent, and when the market collapsed, she lost her income. Things got worse as her relationship crumbled and became unsafe. Now she needed help for her and her young son. Read how Hopelink provided the support she needed to become self-sufficient.

"I feel like I’m a really strong person… but without Hopelink, I would have been back to square one."
Click to view the whole story

The Brown Family

One minute you are on top of the world. You have secure jobs and a loving supportive and healthy family. Then suddenly things go wrong, and they keep going wrong. As health issues lead to a disastrous run of bad luck, one day Kelly Brown finds herself in a parking lot, in her car, with tears running down her face. Then she gathered the courage to call for help. Read how the full spectrum of Hopelink services was brought together to help this amazing family before it was too late.

"We’ve always been the kind of people who took care of themselves. We were raised to work hard and pay our own way."
Click to view the whole story

Nicole Allen

Nicole is one of those inspirational people who overcomes challenges and faces life head on. She worked hard from an early age, and provided for her family, until one day, out of the blue, she had a seizure that eventually ended her career. She is not the kind of person who asks for help, but once she did, she received it from Hopelink in ways she could not imagine.

"Hopelink took the weight off of us and I wouldn’t have been able to make it otherwise."
Click to view the whole story

The Allyn Family

When an electrician loses his job, and the economy goes down, then the support Hopelink provides is used to full effect. Things got worse before they got better for the Allyn family, as they lost their roof in a storm. With energy assistance, career training and help from the food bank, this family began to find their way.

"At the time I married Alexandra, I promised her I would provide for her, like my father and grandfather did for their families, but lo and behold, we ended up in a food bank."
Click to view the whole story

Table Captain Information

Hopelink Can Madness

2015 Hopelink Can Madness


Can Madness is a fun food drive tournament among local businesses and organizations to help alleviate hunger.

Our final four teams brought in an amazing 10,926 lbs of food and $950 this week. This brings the current 2015 Can Madness total to 31,550 lbs for our food banks and $4,232!

Thank you to all of our amazing 32 teams and good luck to the FINAL TWO!

The total donations to-date for the 2015 tournament can provide over 23,000 meals for our clients.

View the Final Two bracket here!

If you’d like to make a credit card donation towards your favorite team, please click here. Please note: all donations must be in by 2pm each Friday in order to qualify towards your team’s total for the week!

Food insecurity is a very real worry for many individuals in our own community who do not have adequate access to their next meal. In Washington, 14.6% of households experience food insecurity. Hopelink provided a total of 2,183,286 meals, with 15,479 individuals receiving food assistance in 2014.

You can be a part of creating change in your community! Similar to the March Madness™ basketball tournament every spring, businesses and organizations are paired up on a bracket and compete each week with one other team in a single-elimination food drive competition. Winning teams will advance and results will be posted on our Facebook page.

No matter the size of your team, Hopelink is here to help make your Can Madness drive a success!

Please see the downloadable and printable information on this page for more details.

Registration for the 2015 tournament is now closed. If you’re interested in signing up next year, contact Jenny Dreyfuss Ibrahim at .(JavaScript must be enabled to view this email address)

Can Madness FAQ

Competition Rules

Flyer for Team Employees and Customers

Congratulations to our Final Two competing teams:
Universal Avionics - Redmond
Xtreme Consulting – Kirkland

Poverty Simulation

What choices would you make if you had too little time and money to meet your needs?

Hopelink offers a unique workshop to individuals, businesses and community groups to experience walking in someone else’s shoes.

Workshop participants will:

  • Role-play a month in the lives of low-income individuals and families.
  • Explore the impact of poverty.
  • Meet other community members who care.
  • Consider how awareness, collaboration and action help.

For more information: Contact Ezzy, Community Engagement Manager, at .(JavaScript must be enabled to view this email address)

Participant quotes:

"The event was not what I was expecting it would be. It really broadened my perspective about poverty."

"It took awhile for my thoughts about the poverty simulation to really absorb. It was really valuable! I am still talking about it."

"It really affected me. I’ve talked with my children about the impact of what we learned by doing it as a family."

Download the Poverty Simulation flyer

Student Testimonials

Please read below to see how some of the students felt about their experience in Hopelink’s financial education classes.

“I mostly learned that there is no need to fear money, or creditors, and that there is a way out, that there are options out there for me.
- Money Smart Graduate June ‘13


“The main question the class asks you is: “What quality of life do you want for yourself?” It’s a question everyone young and old should be asking themselves. Then they should be asking themselves what they are going to do next in order to achieve that.”
- Money Smart Graduate June ‘13


“I learned how to budget my money. Funny enough, I was never taught how to do this before. I love to learn new things so I really enjoyed everything in the class.”
- Money Smart Graduate June ‘13


“One of the things that really stuck with me was being aware, aware of what I am spending and where my money is going so that I can choose where my money is going. I was able to open a separate banking account so that I could start saving and not be tempted to tap into it because it’s not attached to my other accounts. I also learned why I keep repeating the same mistakes and where I went wrong with credit cards.”
- Money Smart Graduate May ‘13


“Thanks for sharing some of the “hard truths” in a gentle way. This style promoted a safe environment to be able to make positive change.”
- Money Smart Graduate July ‘13

Volunteer FAQ

Frequently asked questions about volunteering at Hopelink. Thank you for your interest!

  • How does Hopelink promote self-sufficiency for all members of our community, and help people to make lasting change?  
    Volunteers like YOU help by teaching English-for-Work and GED classes, transporting food donations, travel assistance, Sno-Valley Harvest, food bank help, and more!
  • How many volunteers does it take to help people make lasting change?  
    Last year, 4,128 volunteers donated 69,523 hours hours to help people in need.
  • Are there evening and weekend opportunities?  
    While most volunteer opportunities occur Monday through Friday, from 8 a.m. to 5 p.m., some programs have evening hours. Weekend opportunities are restricted to special events and occur periodically.
  • Can we volunteer as a family?  
    Yes!  Hopelink’s Family Saturdays are the perfect way for families to engage with the community together.  To RSVP, please contact the Volunteer Program Manager at .(JavaScript must be enabled to view this email address) or call 425.897.3721.
  • How are volunteers placed?  
    We make every effort to place volunteers in the program of their choice.  However, all volunteer positions are subject to availability. Some positions may have skill requirements.
  • What are the minimum age requirements?  
    Hopelink requires that all volunteers are at least 7 years old.  Some positions may require volunteers to be older. Volunteers between the ages of 7 and 15 must be accompanied by an adult chaperone.
  • What do I get if I volunteer?  
    Hopelink volunteers report feeling a sense of community and know they’ve made a difference!
  • Where can I learn more about the different departments and areas to volunteer?  
    More information about ongoing volunteer opportunities can be found here.   Or you may contact the Volunteer Coordinator at 425.869.6066 for more information.
  • Can I volunteer for more than one department?  
  • How much time does volunteering take; do I have to volunteer every day?  
    While each position’s commitment requirements vary, most volunteers serve around 4 hours per month.  Volunteers are not required to volunteer daily.
  • I made a handmade good to donate / conducted a food drive.  Can I get verification of my community service hours?  
    Due to our inability to verify hours for projects and/or drives conducted without our knowledge, program staff are not able to sign off on service hours forms for students or others requesting it. Hopelink’s Volunteer Program Manager or designee will verify service hours for projects done away from Hopelink’s business offices (i.e., a food drive, knit scarves, quilts, etc.) only if the project has been pre-approved and managed with input from Hopelink staff.
  • What should I do if I have a specialized interest or skill to contribute?  
    We love utilizing the unique skills of our community!  Please contact the Volunteer Program Manager at .(JavaScript must be enabled to view this email address) to find out how you can help!
  • I am a medical professional.  How can I provide medical care to those in need?  
    Please consider volunteering with the RotaCare clinic in Bellevue.  RotaCare can be contacted at .(JavaScript must be enabled to view this email address).
  • How do I start?  
    To begin the registration process, please use this link to create your online profile.  Please click “New User Registration” and complete the application.  
    Once the initial screening and background check are completed, we will send you confirmation that you are approved to sign up for volunteer orientation and the link to register for orientation.  
    Note:  All Hopelink volunteers (with the exception of one-time volunteers) must pass a background check, regardless of age.  Volunteers under age 12 are not required to attend orientation.
  • Why do I need to attend a volunteer orientation?  How long will it take?  When are they?  Where are they?  
    Hopelink’s volunteer orientation is designed to give you an overview of the agency and our safety procedures and policies.  Once you are placed in a volunteer position you will receive additional training.  
    Volunteer orientation takes 90 minutes.  
    Volunteer orientations are held approximately every other month depending on agency need.  Orientations are held at each of our five Hopelink Service Centers.
  • I have community service requirements to meet, either through my school or the court system.  Am I eligible to volunteer?  
    All Hopelink volunteers are required to pass a Washington State Patrol background check.  Because we work with vulnerable populations, those with offenses considered Crimes Against Persons are not eligible to volunteer.  Note: Volunteers with a DUI within the last 5 years may serve with Hopelink, but driving restrictions apply.  
    Some potential volunteers may be asked to come in for an interview prior to signing up for a volunteer orientation. Volunteers may be asked due to the nature of their offense or the number of offenses on their record.  
    Driving offenses:  Those with a driving offense (DUI, reckless driving, etc.) may volunteer with Hopelink, but may not serve in a position that requires driving until the offense is 5 years old.
  • I would like to volunteer with my work group / youth group / scouting troop / other.  Do you have one-time service opportunities for groups?  
    Yes!  Please fill out the Group Volunteer Application and return it to the Volunteer Program Manager at .(JavaScript must be enabled to view this email address). The information provided will help to find a project that is the best fit for your group!   
    All Hopelink volunteer opportunities are subject to availability and agency need. Most opportunities occur between business hours Monday – Friday.
  • Is volunteering fun?  
  • How can I serve a hot meal to a family in need?  
    Unfortunately, Hopelink is not able to provide hot meals. If you are interested specifically in meal service, please contact one of the organizations listed here.

    On-going volunteer opportunities at Hopelink.

    Volunteer Orientation Schedule

    Hopelink Harvest

    Everyone deserves access to healthy food.

    Hopelink Harvest, formerly called Sno-Valley Harvest, is the hub of Hopelink’s efforts to increase access to healthy food. Through partnerships with local farms, farmers markets, community gardens, and individual growers, the Hopelink Harvest program collects donations of surplus produce for distribution at Hopelink and other local food banks. This activity is also known as “gleaning” or “food recovery.” 

    Sno-Valley Harvest was founded at Hopelink in 2011 in partnership with Rotary First Harvest and AmeriCorps*VISTA. The partnership provided three years of funding to support AmeriCorps*VISTA volunteers who collaborated with Hopelink staff and community partners to found and grow the program. Over 109,000 pounds of produce was collected and distributed at Hopelink and other local food banks over the first three years of the program. With the end of AmeriCorps*VISTA funding for Sno-Valley Harvest in 2014, Hopelink is proud to take on full ownership of the program and looks forward to expanding the program’s operations and impact in coming years under the new name Hopelink Harvest.

    Why Healthy Food Matters
    The United States Department of Agriculture defines food insecurity as “limited or uncertain availability of nutritionally adequate and safe foods or limited or uncertain ability to acquire acceptable foods in socially acceptable ways.”
    In Washington, 14.6 percent of households experienced food insecurity, with 6.1 percent of households falling within the “very low food security” category. Food insecurity is associated with poor dietary intake among seniors and younger adults, and has a variety of negative impacts, particularly related to health and the ability for children to learn in school.
    By providing a consistent and direct source of fresh and locally grown produce, the Hopelink Harvest program is a critical component of ensuring that all members of our community have access to healthy food.

    Get Involved
    Our volunteers have fun and learn about food and farming while serving their community. Throughout the growing season, gleaning events are scheduled to harvest produce donated by area farms. Community and business groups, as well as individual volunteers, are welcome to get involved.

    We welcome new volunteers for the following positions:

    • Harvest Crew Volunteer – Serve on a regularly scheduled harvest crew that will harvest food at the same farm at the same time each week during the summer and fall. Usually scheduled during normal workday hours for 2 or 3 hour shifts.  
    • On-Call Harvest Volunteer – Respond to opportunities to harvest sent out via email as your schedule allows. This is a great alternative for those who want to be involved but can’t make a weekly commitment.  
    • Harvest Driver – Assist with transportation of produce from farms to the food bank, utilizing your own truck or SUV. Gleaning with the group is encouraged, but not required.  
    • Farmers Market Outreach – Staff tables at farmers markets in Hopelink’s service area. Answer questions about the Hopelink Harvest program, offer educational materials and activities, and recruit volunteers.

    Becoming a volunteer is easy! You can complete a volunteer profile online. Be sure to indicate your interest in Hopelink Harvest!

    We also encourage gardeners and community gardens to participate in the Plant a Row program, growing an extra row of produce in their garden plots for donation at local food banks. Learn more here.

    Family Saturdays

    Looking for a way to share the volunteer experience as a family while helping people in your community?

    Family Saturdays at Hopelink are a great way to learn new skills, meet new people, and work together as a team – while instilling a lifelong commitment to serving others and making a difference. Join us!

    When a family doesn’t have enough food - the most basic human need - stability in other areas is impossible.  Hopelink provides food and nutrition education.  All activities will be in our food banks, and will include sorting donations, restocking our shelves, repacking bulk product, organizing and cleaning work spaces, and more.

    Space is limited and RSVPs are required! To sign up, please call or email the Volunteer Program Manager at .(JavaScript must be enabled to view this email address) or 425.897.3721.

    Family Saturday Schedule:

    Date Time Location
    Saturday, November 15, 2014  
    NOTE: This session is FULL                
    Please sign up on the waiting list.
    9:00 am - noon Kirkland/Northshore
    11011 120th Ave. NE
    Kirkland, WA 98033
    Saturday, January 17, 2015
    NOTE: This session is FULL                
    Please sign up on the waiting list.
    9:00 am - noon Bellevue
    14812 Main St.
    Bellevue, WA 98007
    Saturday, February 21, 2015
    NOTE: This session is FULL
    9:00 am - noon Shoreline
    15809 Westminster Way N.
    Shoreline, WA 98133
    Saturday, March 14, 2015
    NOTE: This session is FULL
    9:00 am - noon Sno-Valley
    31957 E. Commercial St.
    Carnation, WA 98014
    Saturday, April 18, 2015
    NOTE: This session is FULL
    9:00 am - noon Kirkland/Northshore
    11011 120th Ave. NE
    Kirkland, WA 98033
    Saturday, May 16, 2015
    NOTE: This session is FULL                
    Please sign up on the waiting list.
    9:00 am - noon Redmond
    16725 Cleveland St
    Redmond, WA 98052
    Saturday, June 13, 2015
    NOTE: This session is FULL
    9:00 am - noon Bellevue
    14812 Main St.
    Bellevue, WA 98007

    Adult guardian / chaperone(s) are required for volunteers ages 15 and under. The minimum age for volunteers is 7. Adult guardians / chaperones are expected to act as positive role models and to help their young volunteers participate in a safe and constructive way. Adults are expected to participate fully in the program, demonstrate safety guidelines, work politely with others, and provide motivation and encouragement.

    Space is limited and RSVPs are required! To sign up, please call or email the Volunteer Program Manager at .(JavaScript must be enabled to view this email address) or 425.897.3721.

    Helpful Information and Resources

    Financial information links and documents

    “Everyone should have a hobby. Learning how to handle money is the best one.” – Jack Hurley

    Banking & Checking

    Budgeting Credit

    Your Credit Report

    You are entitled to view your credit report one-time each year for free. Please go to to receive your credit report. This is the only approved free credit reporting service that is not a scam.

    Credit Counseling Services

    • American Financial Solutions
      Phone: 888.202.3427
    • Apprisen
      Local Specialist: Gregory Short
      Location: 16315 NE 87th St. Suite B11, Redmond, WA. 98052
      Phone: 425.451.8195
      Email: .(JavaScript must be enabled to view this email address)
    Debt Savings & Financial Goal Setting

    “Remember to look in the mirror… you’re the one who is in charge of your financial life.” – Tiffani Hockett

    The information, resources, tools, and advice provided in the aforementioned articles, websites, and links do not reflect Hopelink’s views or recommendations. Please see the information provided on this website as a means to increase your knowledge and awareness of the different resources and thoughts on personal finance, money management, and credit.

    Class Schedule

    "I learned so much from this class [Money Smart]. I really wished I could have learned this stuff over 20 years ago when I was 16-21 years old." - Money Smart Graduate (June ’13)

    The classes are all free, snacks are provided, and there is sometimes childcare available. If you are interested in signing up for one of the classes listed below, please call Judy at 425-250-3001.

    Please see some of our students testimonials that reflect the experiences of past students who have taken financial education classes at Hopelink.

    Money Smart Classes
    Duration: 6-week course | 2 hours one day each week
    Locations: Bellevue, Issaquah, Kirkland, Redmond, & Shoreline Description: The Money Smart class is a 6-week introduction to financial literacy, personal money management, and credit. The curriculum for the course is provided by the FDIC and is accompanied by additional activities, resources, information, and news articles provided by Hopelink. Students are required to attend all classes in order to register for the course and all of those who complete the course will receive a Hopelink Certificate and a Bank-On Certificate; the latter of which is valued at $100 if a checking account is then opened up at either Banner Bank or Homestreet Bank upon course completion. The class covers the following topics:

    • Banking: Savings & Checking accounts
    • Budgeting & Savings
    • Financial Goal Setting
    • Consumer Protection
    • Predatory Lending
    • Credit, Credit Cards, & Credit Reports

    Money Smart 2.0 Classes

    Duration: 4-week course | 2 hours one day each week
    Locations: Bellevue, Issaquah, Kirkland, & Redmond
    Description: Designed by Hopelink's Financial Education department, this course serves as an extension of the original Money Smart course. In order to participate, students must have completed the Money Smart course. More interactive than purely informative, the course is designed to allow students to share what strategies, lessons, and tools they have learned since the original Money Smart class with one another as well as area where they are still struggling. The hope is that students can learn from one another in the course. These discussions will be facilitated by the instructor and each class will also have education presentations that will review the basic concepts of Money Smart as well as dive deeper into debt management, (re)building credit, types of savings accounts, and longer term financial goals.

    "There is a secret psychology of money. Most people don't know about it. That's why most people never become financially successful. A lack of money is not the problem; it is merely a symptom of what's going on inside of you." - T. Harv Eker

    Nonprofit Status






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    Kids Need School Supplies

    Providing school children with the essential supplies they need to learn can be expensive, but Hopelink is here to help you. Items such as backpacks, pens, paper or other basic school supplies can be obtained, at no cost, through our Kids Need School Supplies Program.

    To qualify for assistance you need to meet the following criteria:

    • Your children must be entering grades K-12.
    • Your children must attend school within:
    • Lake Washington School District, Riverview, Skykomish or Sultan School Districts.
    • You must meet the household income criteria below:
    Household Size (parents and children)234567
    Maximum Monthly Gross Income$2,425$3,050$3,677$4,302$4,929$5,555

    If you have any questions, email .(JavaScript must be enabled to view this email address)

    Most Needed Supplies:

    • Lined paper – wide & college ruled
    • Spiral notebooks
    • 3-ring binders
    • Composition books
    • Folders
    • Colored pencils
    • Markers
    • Glue/glue sticks
    • Scissors
    • Rulers
    • Red correcting pencils
    • Fine tipped sharpies
    • Printer/copy paper
    • 3x5 note cards
    • Protractors
    • Graph paper

    End Summer Hunger

    End Summer Hunger is Hopelink's grassroots campaign that gathers the support of the local community in the form of local businesses, organizations, schools and individuals to help provide low-income families with food for kids who receive free or reduced-price meals during the school year.

    2015 End Summer Hunger

    The End Summer Hunger fundraising drive runs from April through August.  Your donations go to offset the increasing need at Hopelink’s five emergency service centers in north and east King County.

    The Need

    Children who receive free or reduced-price meals at school come from families who struggle to provide basic necessities. The loss of this school-based nutritious food program presents an immense challenge to parents who are already squeezing every penny out of their budgets. In addition to budgeting to replace meals they must also find ways to pay for daycare for the summer since for many families both parents work. These stresses create added pressure for families to be able to pay rent or their mortgage, threatening them with becoming homeless.

    Opportunities to Help

    Part of the program focus is on kids helping kids through classroom coin drives. This is a way to show that students can make a difference when their spare change is added together. The idea of helping not only people in their community — but those in their own school — to have enough to eat during the summer can empower students and teach them the importance of philanthropy. Another essential component of the End Summer Hunger Campaign is the support of businesses. Every year, local businesses help raise donations of money and food that affect hundreds of families. To donate, simply go to our donation page.

    For more detailed information about how to host a food or fund drive at a school, church, or through another community activity please contact Jennifer at .(JavaScript must be enabled to view this email address).

    Plant a Row for Hopelink

    You can fight hunger when you donate your extra garden harvest to hunger relief agencies. Plant A Row for the Hungry is a national program that encourages gardeners to donate a portion of their harvest, whether it be a whole row or a handful.

    All donations are accepted but here is a list of the most desired foods: tomatoes (pick when slightly under-ripe) garlic, onions, leafy greens, cabbage, kale, cucumbers, carrots, all types squash, all types of peas/beans, herbs, tomatillos, sweet and hot peppers.

    Please harvest produce just before delivery to ensure our clients get the freshest food possible. See below for Hopelink Center locations and their donation drop-off hours. The website is another resource that helps gardeners locate their nearest food pantry.

    Donation drop-off information:

    Location Donation hours
    • Sno-Valley Hopelink
    • Additional Locations and hours
      • Carnation Farmers Market
        Tuesdays 3:00pm-7:00pm
      • Duvall Farmers Market
        Thursdays 3:00pm-7:00pm
    • Redmond Hopelink
      8:30 am-5:00 pm
      8:30am - 10:00 am
    • Redmond Saturday Market
      Saturdays, 9:00am – 3:00pm
      7730 Leary Way, Redmond, WA
    • Bellevue Hopelink
      Monday and Friday
    • Kirkland Hopelink
    • Shoreline Hopelink
      Mondays 8:30 am-5 pm
      First and third Tuesday mornings 8:30 to 10:00am
      Second and fourth Tuesdays 8:30am to 4:30pm
      Second and fourth Wednesdays 8:30-10:00am

    Immigrants in the Job Market

    Hopelink’s Adult Education program wants more than improved language skills for students.  We want to see students moving onward to college or employment and a sustainable life with living wage employment.  On February 28, 2012, we invited Ken Aitchison, a local HR professional in the construction industry, to talk about opportunities and strategies for immigrants and refugees to succeed in the current and future job market.

    These video excerpts from Ken’s talk tell how to prepare for a key role in the Washington economy.

    Better skills.  Better jobs.  Building a stronger Washington.

    1. Overview of the HR World 4:06 minutes
    2. Growing Skills Gap in the Workforce 4:54 minutes
    3. Practical & Personal Advice 5:16 minutes
    4. Difficulty in Recruiting By Skills Types 4:24 minutes
    5. High Employer Demand Fields 2:08 minutes
    6. Literacy Skills Needed 1:26 minutes
    7. Presenting Yourself to Employers 2:26 minutes
    8. Practical Tips for Interviews 2:11 minutes
    9. Hints on Resume Questions 1:08 minutes
    10. Tips to Fine Tune Your Resume 1:24 minutes

    Videos were produced in partnership with the State Board for Community and Technical Colleges, and Aurora Media Productions, to celebrate Adult Literacy Week 2011-2012.

    40th Year Anniversary Gala Video

    Thanks to you, Hopelink has changed a million lives. We couldn’t have done it without you…so it’s time to celebrate. We’re saying ‘thanks a million’.

    All Agency Brochure - Russian

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    Hopelink ? ????? ????????????  ????????? ??? ?????? ?????????, ?????????? ????? ????????? ???? ? ????? ? ????. ?????????? ???????????? ????????? ?????? ? ??????? ?? ?????????????? ?????????? ?????? (Low Income Home Energy Assistance Program) ???????? ?????????????????  ??? ??????????  ?????????? ? ????????? ???????  ?????????? ?? ????? ?? ????? ?????????????? ?????? ?  ?????? ??????, ? ????????? Puget Sound Energy HELP ???????? ????????????????? ? ?????????? ?????????? ? ?????? ??????? ?????????? ?? ????? (PSE). ????? ?????, ?? ????? ?????????? ???????? ?? ???? ??? ?????????? ?????? ?? ???? ?????????? ??????????????.

    ????????? ?? ??????????????? Hopelink Employment Program (HEP) ????????????? ?????? ???????? ?  ???????????? ??????? ??????????? ??? ????????? ?????????? ??????, ? ?????????? ????????? ??????, ???????? ??????? ?? ???????????? ??????? ??????????? ?? ??????. ????????? Hopelink, ????? ???????? ??,  ??? ??????? ?????????? ???? ????????. ??? ???? ???????? ????????? ????????????? ???????????? ?????? ?? ????????? ???????? ???????????? ???????.
    .(JavaScript must be enabled to view this email address)

    ?????? ????????????
    Hopelink ?? ??????????? ?????? ???????????? ?? ?????? ????????? ? ?????????????? ?? ?????????? ?????? ???? ????? ???????????? ?? ??????????? ??????????? ?????? ??? ????????? ??????????? ?????? ???????? ??????????? ?????????? ????????, ???? ????????? ????? ?????? ?? ??????????? ??????????? ??? ???????? ??????? ?? ?????????????? ????? ?? ????????????? ????? ???  ?????? ??????????????? ? ?????????????? (DSHS).
    ??????? ????? 425-378-7977
    ???? 800-644-9447
    ???????? 800-246-1646


    ???????????? ??????
    ?????????????? ???????????? ?????  ??? ????????? ?? ?????????? ????????.
    Hopelink ?? ??????????? ?????? ???????????? ?? ?????? ????????? ? ?????????????? ?? ?????????? ??????? ????  ? ???????? ????? ?? ????????? ???????? ??????????? ?????????? ???????? ??? ?????????? ???????????? ???????????? ? ??????????? ?????. ?? ????????????? ??????????????? ???????? ? ????????? ?? ?? ????? ?????????? ??????? ? ????? ??????? ????????????. ?????? ?????????? ???????, ?? ?? ??????????????, ??????????? ??????? ?? ??????, ?????? ? ????????? ?????????? ? ? ????????? ? ????????????????? ??? ?????????? ???????.
    ????? ????
    ??????? 425-943-6705
    ?????????? 800-923-7433

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    ?????????? 855-766-7433

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    ???????? 800-246-1646
    ???? 425-644-9447

    ???????????? ??????  «?? ??????» (DART)
    Hopelink ?? ??????????? ??????  ???????????? ? ???????????? ????????? ????? ? ?????? ???? ? ????? ?????????????? ????? ?????????? «?? ??????» (DART) ??? ??????? ?????????? ????? ?????????. ???????? DART ?????????? ????????????? ????? ?????????  ? ????????? ????? ???????????? ? ???????? ?????? ???? ???????????? ????????, ??????? ????? ???????????? ??????? ? ??????? ??????????  ? ???????????? ?? ????? ????????? ??????  ? ??????? ????????????? ????????? ?????. ????? ?? ?????? ? ?????????? ?????? ???? ????? ?? ?????????? ?? ??????? ??????????? ?????? ?? ??????.
    ??????? ????? 425-943-6755
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    ???? ??????? Hopelink ????????????? ? ????????, ?????????/????????, ????????, ???????? ? ????-????? ????????? ?????? ???????? ? ???????? ?????????? ?? ?????????????? ?????? ?????????? ??????, ?????????????? ??????, ?????? ? ???? ? ??????? ?????????? ??????. ????? ????? ????????? ????????????? ?????????? ??????? ??????????? ? ???  ??? ????? ???????? ??????????? ????????????,  ?????????? ? ???????? ? ????????????????, ?????? ??????? ????????? ?????????, ????????????? ?????? ????????? ? ?????? ?????? ??????????? ???????.
    ??????? ? ????????? ? ??? ????? Hopelink.

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    Hopelink ???????????? ?????????? ??????? ???? ???????????. ????????? ????? ???????? ??? ??????????????? ?????? ?? ???????? ??????? ??? ??????????? ???????? ???????? ???????????? ??? ???????????????? ?????????????. ??  ??????????? ????? Hopelink, ?????????????? ? ?????? ?? ????? ???? ???????, ????? ??????? ????????? ???????, ????? ????? ???????? ??????? ??????? ? ?????? ?????? ???????.
    ??????? ? ????????? ? ??? ????? Hopelink.

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    ???????? ????????? ?? Hopelink ????????????? ?????? ??????????? ??????, ??????? ??  ?????????? ?? ????????? ??????, ???????? ?????????? ????? ?????????? ? ?????????? ?????? ? ?????? ??????????? ??? ???????????????? ?????????????. ? ????????? ??????: ????? ??? ???????? ?????????, ????? ??????????? ?????, ?????? ?? ?????? ????? ?????????? ??? ????????? ?????, ????? ???????? ?????? ????????? ?????? ? ?????????????? ?? ?????????.
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    Getting Around Puget Sound (GAPS) Volunteer Hours Report Form

    Fields marked with a red asterisk (*) are required.


    Some of our volunteers tell of their experiences and rewards as they have helped Hopelink and their community by donating their time and efforts to a worthy cause.

    Click a picture to view the video.


    Recycling and Composting

    Over 90 percent of single family households in King County can now recycle food scraps in their yard waste bin.

    Food scraps, food-soiled paper and yard waste are recycled into a nutrient-rich soil amendment, compost. Using compost improves the health of our plants, crops, local gardens and parks.

    Nearly 30% of what we throw away in our garbage is organic – and the average single-family household throws away about 45 pounds of food scraps and food-soiled paper every month. Items such as vegetable and fruit trimmings, meats, fish and poultry scraps and bones, plate scrapings, egg shells, coffee grounds, paper towels and napkins–even greasy pizza delivery boxes–all can be recycled in your yard waste cart.

    Read more:

    Recycling CFL Bulbs

    Recycling #5 Plastics and Brita Filters

    Electronics Recycling

    Food Waste and Composting

    If you have miscellaneous materials that you aren’t sure what to do with, find out how to dispose of them properly through or call 1-800-RECYCLE. You can also use the Recycling Lookup Tool through the Seattle Public Utilities website or the What Do I Do With…? search function through the King County Solid Waste Division site to find out where to recycle other miscellaneous items.

    To contact Hopelink’s energy program or the Save Energy, Save Money program, call 425-882-0241.

    Hopelink Twitter

    Savings Awareness Video

    Need some inspiration on the money side of life? A Piece of Mind introduces three ordinary people, including a parking lot attendant and a laundry woman who saved big time. Starting to save even leftover change can lead to amazing things.

    ¿Necesitas algo de inspiración en el lado del dinero de su vida? A Piece of Mind presenta tres personas comunes, incluyendo un asistente de estacionamiento y una mujer lavadora que ahorraba mucho. Guardando aun las moneditas de sobra puede llevar cambios asombrosas.

    Piece Of Mind video in full screen window (English)

    Piece Of Mind video in full screen window (Spanish)

    Senior Leadership Council

    Contact information for Hopelink's Senior Leadership

    Lauren Thomas .(JavaScript must be enabled to view this email address)
    Susanna Cioch .(JavaScript must be enabled to view this email address)
    Daniel Quirk .(JavaScript must be enabled to view this email address)
    Director, IT
    Tom Dietz .(JavaScript must be enabled to view this email address)
    Director, Direct Service Operations
    Lynn Moody .(JavaScript must be enabled to view this email address)
    Vice President, Business Development and Transportation  
    Meghan Altimore .(JavaScript must be enabled to view this email address)
    Vice President – Community Services  

    Emergency Feeding Services

    Hopelink is proud to offer the Emergency Feeding Services (EFS) program. EFS works with community organizations to help families and individuals in crisis to meet their short-term nutritional needs.

    EFS provides enough non-perishable foods to feed a household for two days.  In addition to nutritionally conscious foods, also included are ideas for nutritious meals, Hopelink food bank information and other community resources.  Households needing longer term assistance are invited to register with Hopelink to attend twice-monthly food banks.

    Emergency Feeding Services works only when food and information are available to those that need it.  Please support Hopelink in the ongoing fight against hunger.  By becoming a Hopelink partner site your organization will play a crucial role in helping people gain access to the resources they need to make lasting change.  Emergency Feeding Services partner sites can simply make available to those seeking assistance an emergency bag of food in addition to those services they already provide.

    If your organization would like to partner with Hopelink by becoming a distribution site, hosting a food drive, pledging financial support or would like more information about helping out, please contact us at 425-250-3021.

    The Emergency Feeding Services program is made possible with support from the cities of Bellevue, Bothell, Kenmore, Kirkland, Sammamish, Shoreline and Woodinville.

    King County Medical Transportation

    Reservation Number: 800-923-7433
    Reservation Fax: 425-644-9447
    TDD/TTY Line: 800-246-1646
    My Ride Line: 1-888-913-2172 - Cancel or check status of ride

    Reservation Hours:

    • 8:00am - 5:00pm
    • Non-Emergency Urgent Care 24 hours - 7 days a week

    To schedule a ride you will need the following:
        - Provider One Number
        - Name of medical provider
        - Name, address and phone number of medical facility
        - Appointment date and time
        - Reason for the appointment

    View or download Hopelink’s transportation brochures in pdf format (requires Adobe reader): RussianSpanish or English.

    Snohomish County Medical Transportation

    Reservation Number: 855-766-7433
    Reservation Fax: 425-644-9447
    TDD/TTY Line: 800-246-1646
    My Ride Line: 1-888-913-2172 - Cancel or check status of ride

    Reservation Hours:

    • 8:00am - 5:00pm
    • Non-Emergency Urgent Care 24 hours - 7 days a week

    To schedule a ride you will need the following:
        - Provider One Number
        - Name of medical provider
        - Name, address and phone number of medical facility
        - Appointment date and time
        - Reason for the appointment

    Download or view info sheet (pdf)

    View or download Hopelink’s transportation brochures in pdf format (requires Adobe reader): RussianSpanish or English.

    Community Service

    Community service volunteers are welcome provided they meet the following requirements.

    • Pass a Washington State Patrol background check.
    • Meet age requirements. Minimum age is 7. Ages 7 to 15 must have adult supervision.
    • Attend an orientation at one of Hopelink’s 5 centers.
    • A minimum of 30 hours commitment (even if the court mandate or school requirement is less) and a minimum 3 month commitment.


    Food and Fund Drives

    The generosity of the community makes it possible for Hopelink to ensure that hundreds of homes are able to keep the power on and tens of thousands of families have food on their tables this winter.

    Without the support of the community, none of this is possible. The struggling economy has put a greater demand on Hopelink services while donations are shrinking. This year, your support to Hopelink and the community is crucial. Listed below are a few ways that you can help make an important difference.

    If your organization, group or business is interested in getting involved in one or more of the following ways, please contact our Community Engagement Specialist at .(JavaScript must be enabled to view this email address).

    Most Needed Foods

    • Canned Meals
    • Canned Meat
    • Cereal
    • Dry Beans
    • Fruit (Canned or Fresh)
    • Pasta
    • Peanut Butter
    • Rice
    • Soup
    • Tomato Products
    • Vegetables (Canned or Fresh)

    Fund Drive
    Organize your community, school or business group to help us with a fund drive. Read more...
    Food Drive
    Ideas for holding a food drive in your area. Read more...
    Your gift makes a real and immediate difference for families and individuals in need. Make a donation now.
    In-Kind Donations
    Hopelink food banks depend on food donations from individuals and groups (businesses, schools, churches, service clubs) to serve more than 3,000 families each week. We can't do it without you! Read more...

    Comment Form

    Welcome to Hopelink’s Comment form! Thank you for taking time to let us know how we are doing. We value your feedback. The comments provided here are used to improve our service and investigate your concerns. None of the information shared will be held against you as Hopelink does not tolerate retaliation.

    Fields marked with a red asterisk (*) are required.

    Food Drive

    Hopelink will help you hold a successful food drive.

    If your group would like help organizing a food drive, please contact Jennifer at .(JavaScript must be enabled to view this email address).

    Most Needed Foods

    • Canned Meals
    • Canned Meat
    • Cereal
    • Dry Beans
    • Fruit (Canned or Fresh)
    • Pasta
    • Peanut Butter
    • Rice
    • Soup
    • Tomato Products
    • Vegetables (Canned or Fresh)

    Each center offers specific foods based on the cultures of the clients who attend and what the center is able to purchase through monetary donations. Ideas for setting up a food drive:

    • Ask a local grocery store for permission to hold a food drive outside on a busy day of the week (Saturdays and Sundays work especially well).
    • Arrange for volunteers to be at all entrances of the store handing out flyers of commonly needed foods (examples included in this document).
    • Hopelink will provide you with posters for increased visibility and effectiveness.
    • Have coin containers set up for the collection of money.
    • Prior to the event, arrange a way to transport the food from your event to a Hopelink center.
    • A food drive at your school can be an effective and fun way to generate donations.
    • Set up bins in all classrooms and large common areas to provide a constant reminder of the drive.
    • Award prizes for the group or class who collects the most food.

    Please consider how you would like to have your family thrive during the winter months and think about helping families in need.

    Fund Drive

    Your community group or business can help us with a Fund Drive

    Some popular ideas include:

    • Hold a fund drive at your school, business or community group.
    • Hold raffles for a day off with pay, reserved parking spots, getaways, etc.
    • Have an “empty your pockets” day (or week) and collect all the pennies, nickels, dimes and quarters from everyone.
    • Skip a meal. Ask colleagues to skip a meal and donate the money they would have spent on food. This will also give the participants a perspective on how hunger impacts their daily lives.
    • Host a holiday party and instead of bringing gifts, wrap a picture of the gift you would have brought for a friend or colleague to unwrap and donate the money instead.

    Steps for setting up a fund drive:

    • Register your event.  
      Let us know what you’re planning to do and when your event is taking place. We can provide you with supplies. To register your event and coordinate supply pickups please e-mail Jennifer at .(JavaScript must be enabled to view this email address).

    • Choose your location.  
      Be sure that the drop off location is well marked and easy to get to. Posting “Food Drive Drop-Off Point” signs. Enhance your collection by using Hopelink collection barrels, sleeves, and posters. Put these where people can see them, but don’t obstruct foot/vehicular traffic. If you’re holding a drive at school consider having barrels inside the entrance where the most foot traffic is.

    • Set a date for your drive.

    • Set a monetary goal for your drive. Be conservative, especially if it’s your first drive.

    • Decide on the details.
      Choose a theme, type of drive, and the duration of the drive. Decide if you want the drive to be a one-time collection event or a multi-week competition between classrooms or offices. Many drives take place over a week or more, so people have a longer period of time to bring in their items.

    • Select drive leaders.
      Select dependable people with good leadership skills, and enough free time to be helpful.

    • Orient your drive leaders.
      Explain the need for food, confirm dates, and explain drive procedures.

    • Spread The Word!
      • Create a slogan that relates to your organization.
      • Send out the suggested food list provided by the Hopelink.
      • Two weeks before the drive publicize it in school newsletters, online, in e-newsletters, on posters and bulletin boards.
      • Hold a kick off event and ask people to bring cans of food for admission.


    Matching Gifts FAQ

    Frequently Asked Questions about Matching Gifts

    What is an employer Matching Gift?

    Many companies set aside special funds each year to match contributions their employees make to qualified non-profit organizations.  Most often, the companies match contributions dollar for dollar, but matches can vary.  Check your company’s matching guidelines.  Employer matching gifts increase the impact of your personal support and mean more resources for the community Hopelink serves.

    What do I need to do to get my gift matched?
    The employee must initiate the matching gift process.  This usually means contacting your employer or former employer to obtain the proper form, completing the form, and mailing it to Hopelink as soon as possible.  Hopelink verifies that the contribution was received, and that it qualifies for a match.  Hopelink then sends the form to your employer for verification.  If all of you company’s matching gift guidelines are met, they will issue the matching funds to Hopelink.

    How can I verify to my company that Hopelink can receive charitable contributions? 

    Hopelink is a 501(c)(3) nonprofit organization.  Hopelink’s Employer Identification Number (EIN) (i.e. Federal Tax Identification Number), is 91-0982116.  Hopelink is registered with the State of Washington Secretary of State’s Charitable Solicitations Program, and is in full compliance with the State of Washington Charitable Solicitations Act.  (Secretary of State’s Charities Hotline: 800.332.GIVE.)

    After I submit the matching gift form, will all my future contributions be matched too?
    NO!!  Unfortunately this is a common misconception.  You must submit a matching gift form with EACH contribution that you make to Hopelink.  Some supporters request several forms at once and then just send one with each donation they make.

    Are there restrictions on matching contributions?
    Most companies require Hopelink to deduct the fair market value of any thank-you gift you received and will only match the remaining portion of your donation.  Most companies also require a minimum contribution to qualify for a match. 

    Must I be a full-time active employee to have my contributions matched?
    Not at all!  Most companies match gifts from part time employees and retirees, too.  Some companies also match gifts from spouses, annuitants, and directors, as well as matching volunteer hours. 

    Is there a time limit on eligibility to get my contribution to Hopelink matched?
    Companies do require that Hopelink complete and return the form within a set time period, usually within 90 days – sometimes within the same calendar year that the gift was made.  We recommend that you submit your form to Hopelink at the same time you make your contribution or shortly after.

    Matching Gift Information

    Double Your Donation with Matching Gifts

    Many companies offer matching gift programs to encourage employees to contribute to charitable organizations. Some provide matching funds to support employee volunteer hours. Most of these programs match contributions dollar for dollar, and some will even double or triple the amount of your gift!
    We recommend you check with your HR department in case programs have changed.

    5 steps to getting your donation matched by your company

    1. Contact your Human Resources department to find out if your company will match gifts to Hopelink.

    2. Complete the any paperwork and send the form to:
      Attention: Jason Puz
      P.O. Box 3577
      Redmond, WA 98073-3577
      Complete the online matching gift form. Your company will then generate a confirmation correspondence to Hopelink.

    3. Hopelink will verify your donation amount with your company

    4. Your company will remit matching funds directly to Hopelink

    5. Hopelink will send you a confirmation when your company match funds have been received

      Frequently asked questions about matching gifts

      Financial Education

      "There are so many ways to get ahead. The first is so basic I’m almost embarrassed to say it: spend less than you earn." - Paul Clitheroe

      Hopelink is dedicated to ensuring that our community is educated in matters of personal money management, budgeting, credit, debt, and consumer protection within the banking industry. If you are ready to deepen your current skills and knowledge of money management, then Hopelink has some great resources for you.

      Through financial education resources at Hopelink, you can learn how to decrease your debt, make sure you always pay all of your bills on time, understand why you credit score is so important and how to build/re-build your credit. There is never enough someone can know about personal finance and money management. The resources, classes, and articles available online and in person at Hopelink will provide you with additional tools so that you are in control of your money - not the other way around!

      For questions or inquiries about Financial Education resources at Hopelink, please call Judy at 425-250-3001.

      Please check out our class schedule to learn about the different courses Hopelink is currently offering.

      Take a look at these helpful resources, articles, and videos on a variety of topics including: banking, budgeting, credit and debt.

      “The only way you will ever permanently take control of your financial life is to dig deep and fix the root problem.” - Suze Orman

      Volunteer Orientation Registration

      You are being redirected to our secure registration site.

      Community Action

      Hopelink is one of 30 community action agencies in Washington State and over 1,000 in the nation. Washington State Community Action Partners (WSCAP) works to build healthy communities and eliminate poverty through a unified network of Community Action Agencies across Washington State.

      Thriving communities, where people feel secure, connected and confident to seize opportunities and meet challenges.

      WHO WE ARE
      WSCAP is Washington State’s largest community building network. We are a nonprofit association of 30 Community Action Agencies serving all 39 state counties.

      • Each Community Action Agency responds to the unique needs of its community.
      • For more than 40 years, we’ve served low-income individuals and families through programs, partnership and advocacy.
      • We work across multiple fields including housing, employment, education, emergency food, healthcare and senior care.
      • Community Action Agencies support over 40 programs including Head Start, weatherization and financial planning - just to name a few.
      • From emergency food assistance to transitional housing or legal aid, CAPs provide vital support when it’s needed most.
      • CAPs are also major employers in their communities and combined spend $202 million every year on local employment and services.

      We are also part of a national network of more than 1,000 organizations.

      • Every year, Community Action Agencies around the country help more than 13 million people.
      • By working together across local, state and national levels, Community Action Agencies are leveraging resources to eliminate poverty and change lives.
      • The national Community Action Network was created in 1964 under the Economic Opportunity Act, signed into law under President Lyndon Johnson.

      Community Action is a spirit of service.

      • We believe everyone deserves a chance and that connected neighbors create healthy communities.
      • Community Action Agencies provide local solutions to local problems.
      • We believe in the power of partnership to help people and change lives.
      • CAPs are more relevant than ever as the nation experiences the fallout from the economic downturn.

      ORCA Card Info

      ORCA Card Frequently Asked Questions

      How does an ORCA card work?
      The ORCA card is like a reloadable gift card.  Fares are loaded on your card and then deducted each time you use the bus.  Just tap your ORCA card on the ORCA logo at the card reader when you board the bus.  The ORCA card monitors the remaining value of fares, so you don’t have to.  For more information on how to use the card, see, or call 1-888-988-6722.

      Will I get a new card each month?
      No.  The card is reusable.  Please do not throw it away.  Hopelink will add more fares to your card as trips are scheduled.

      How do you determine how much money to put on my ORCA card?
      This is based on the current Metro Transit fares.  The correct fare amount for each trip that you schedule is added up and that value is put on your ORCA card. For orders less than the minimum amount of $5.00, Hopelink will send you bus tokens.

      How long does it take for fares to be loaded on my card?
      Please allow 7-10 working days from the time you schedule your trips until the fares will be loaded on your card and ready for you to use. If you need to use the bus for an appointment before those 10 working days, please plan on paying the bus fare separately and you will be reimbursed for the cost of those trips via your ORCA card

      How can I tell how much money is on my card?
      For card balance information, call 1-888-988-6722. Please have your ORCA card with you when you call. If you register your ORCA card, you will be able to go online and check the current balance of the card.  You can register your card by going to

      I already have an ORCA card.  Can you just add funds to that card?
      No.  The ORCA system will only allow us to add funds to a card that is owned by Hopelink.  We can not add funds to your existing card.

      Can I add my own money to the card?
      Yes.  You can add more money to the ORCA card; however anything you add is non-refundable.

      Can the money on my ORCA card be used to purchase a monthly bus pass?
      Yes.  This must be done in person at an ORCA Customer Service Office or at a participating retail outlet.  You may have to pay additional money to equal the cost of a monthly pass, if it costs more than the amount paid for your Medicaid transportation.  Go to for locations of ORCA Customer Service Offices or retail outlets.

      Is there an expiration date for a youth card?
      Yes.  The card will be blocked and will no longer work when the child to whom it is assigned turns 19.

      How do I pay for an escort?
      If you qualify for escort fares, they will be added to your ORCA card.  When you board the bus, before you tap your ORCA card, tell the driver you need to pay for additional people. The driver will set the card reader to deduct the fares for you and your escort from your ORCA card.

      I have lost my ORCA card, what should I do?
      You should report lost or stolen cards to Hopelink immediately.  Hopelink will assist you with replacing your ORCA card and restoring the lost value, subject to the ORCA Terms of Use. The lost card will be made inactive and any remaining balance will be transferred to the new card.  It could take 7-10 working days to complete this transfer and you will be responsible for paying any bus fares for transportation during this time.

      The ORCA card reader on the bus is showing my card is invalid.
      If the card reader on the bus indicates that the card is invalid, you should contact an ORCA customer service representative at 1-888-988-6722 to confirm that funds have been loaded to the card and are available for use.  If the card does show that funds are available, please explain to the representative the error message you received on the bus and ask them to assist you. If no funds are available, please contact Hopelink with this problem.

      Where can I get more information about ORCA cards?
      You can go online to for more information.

      Bridge To Basics Schedule

      Bridge To Basics is a WithinReach program. WithinReach is an agency helping families become healthy and stay healthy. This program is a collaboration between WithinReach and United Way of King County. They work with Hopelink to connect clients with other services.

      See if you qualify for:

      • Food Assistance - Basic Food/Food Stamps
      • Utility Assistance
      • Free or Low Cost Childrens' Health Insurance
      • Help find childcare for working parents
      • Job Training Resources
      • Bank on Seattle - free and low cost bank accounts, free check cashing

      Volunteers are available at Bellevue from 5:00pm - 7:00pm on the 2nd and 4th Tuesdays.

      More information at the United Way of King County website.

      Vehicle Ownership Program

      Let Express Credit Union help you reach your dream of owning a vehicle!

      We will match your down payment up to $500 AND help you get a loan at an affordable rate. Find out more about this exciting program - call for an appointment today!

      Eastside: Hannah at (206) 529-7937
      South Sound: Maricel at (206) 607-7510
      South Seattle: Mesfin at (206) 554-1534

      Program Qualifications:

      • Vehicles priced at $10,000 or less.
      • Your individual income must be $28,095/yr or less OR family income $60,500/yr or less.
      • Take approved financial education class.
      • Loans subject to credit approval by Express Credit Union.
      • Must have valid driver's license and be eligible for membership at Express Credit Union.
      • Program limited to one per family - limited to first 100 participants.

      Other restrictions may apply - Express Advantage has the right to discontinue the program at any time.

      Board Of Directors

      Hopelink's 2015 Board Of Directors

      Thomas Tanaka
      Board Chair
      Port of Seattle
      Roger Goodman
      State Representative
      Washington State House, 45th District
      Jennifer Filipovich
      Board Vice-Chair
      Community Volunteer
      Andy Hill
      State Senator
      Washington State Senate, 45th District
      Larry C. Martin
      Board Secretary
      Davis Wright Tremaine, LLP
      Tiffani Hockett
      Homestreet Bank
      Andy Goerdel
      Board Treasurer
      Senior Software Development Engineer
      Kathy Lambert
      King County
      Jesse Navarro
      Financial Consultant
      Charles Schwab
      Board member Jesse Navarro Terry Lukens
      Mediator and Arbitrator
      Board member Terry Lukens
      Kim Allen
      Councilmember, Vice President
      Redmond City Council
      Drew Magill
      Director – Marketing
      Boeing Commercial Airplanes
      Board member Drew Magill
      Lynn Briody
      Community Volunteer
      August Niehaus
      Content Writer
      Geoff Deane
      Vice President and General Manager
      Intellectual Ventures Lab
      Larry Springer
      State Representative
      Washington State House, 45th District
      Blair Dillaway
      Community Volunteer
      Helen Thai
      Community Volunteer
      Cindy Dodge
      Consultant Manager
      Slalom Consulting
      Scott Wallin
      Community Volunteer
      Barbara El-Naby
      Parent Partner
      Sound Mental Health


      A young person's guide to helping people and changing lives. Youthlink

      Log In / Log Out

      Email & Phone

      If you want general information about Hopelink, or are not sure where to call, try our administrative office: 425.869.6000.

      You may also choose to contact us by email at .(JavaScript must be enabled to view this email address).

      Dart Ride Request

      ESL jobs

      Looking for a job? Want to learn how to write a resume?

      ESL JOBS is for ESL students who are looking for a job or would like to improve their job-related skills.

      No pre-registration is required. Call 425-889-7880 or toll-free 1-800-870-1912 with any questions.
      Days and Times Location Fall Quarter Class Dates
      Mondays through Thursdays
      9:00am - 12:00pm (noon) Kirkland/Northshore Center
      11011 120th Ave. NE
      Kirkland, WA 98033 Jan 11 - March 25, 2010

      No class Jan 18, Feb 11 or Feb 15

      Family Development

      No problem exists in isolation: lasting solutions must address the whole family system. The Family Development Program helps prevent homelessness by helping families build strength, stability and resources.

      In Hopelink’s Family Development Program, families at risk of homelessness work with a trained Family Development Case Manager; together they focus on identifying strengths, addressing obstacles, and working to set and attain goals. Based on the success of our Transitional Housing program model, the Family Development Program works to prevent homelessness and help families on the edge of crisis move to greater stability.

      Everyone needs a support system. For many of us, that safety net comes in the form of family, friends, job contacts, financial resources, skills and resilience. The Family Development Program first provides a Hopelink support system for struggling families, and then helps the family build its own support network.

      The power of the Family Development Program is its holistic approach. Our Family Development Case Managers help the family determine its own strengths and direction, and then is there to support the family in making practical and lasting change.

      Specific tools include:

        * Employment training and job retention skills
        * Internship placement to gain work skills and experience
        * Classes in budgeting, parenting and other life skills
        * Advocacy in legal and administrative processes
        * Connections to community resources for education, medical and mental health care, recovery from alcohol or drug abuse when necessary, and other services.

      For more information call: 425-883-4755

      Hopelink locations


      Hopelink All Agency Brochure - Spanish.pdf

      Desde 1971, Hopelink ha servido a personas sin hogar y de bajos recursos, tanto a familias como a niños y niñas, ancianos y personas discapacitadas.  La misión de Hopelink es promover la auto-suficiencia para todos los miembros de nuestra comunidad; ayudamos a que la gente haga cambios, pero cambios duraderos.

          Nuestros servicios incluyen:

      • Bancos de comida dos veces al mes
      • Asistencia de emergencia financiera
      • Asistencia para calentar su hogar
      • Albergues de emergencia familiar
      • Hogares de transición
      • Alfabetismo para Adultos
      • Desarrollo familiar
      • Iniciativa para trabajos en la comunidad
      • Asistencia para trabajar
      • Transporte
      • Programas de aprendizaje de por vida

          Los centros de emergencia de Hopelink estan localizados en Bellevue, Kirkland/Northshore, Redmond, Shoreline y en Sno-Valley.



      Social Networking

      Hopelink Twitters, do you? Follow Hopelink on Twitter at @Hopelink.

      Visit Hopelink’s Facebook page. Stop by and become a fan!

      Join our circle on our Google+ page.

      View Hopelink’s videos on our YouTube page.


      Hopelink's publications available for viewing or download in pdf file format.

      Planned Giving

      If the idea of transforming a community excites you...
      If you love helping your neighbors...
      If you seek a way to forge opportunities for those in need well into the coming decades...

      Then you’ll want to learn about Hopelink’s Future of Hope legacy circle.

      Please contact Jason Puz, Development Officer for information on how you can include Hopelink in your will or estate plans. 

      Call 425.869.7835 or email .(JavaScript must be enabled to view this email address).

      For Sample Bequest Language click here. (pdf file)

      For Information about Stock Transfers click here. (pdf file)



      Energy Assistance Documents and Forms

      Required documentation for energy assistance

      Documentation Requirements are as follows:
      (You must bring all of the following documents to your appointment)

      1. All gross income received for all household members 18 years and older during the previous 3 calendar months not including the month of your appointment. Income documents include:
        • All paystubs
          - Please note we go by the pay date not the pay period.

        • Child support
          - Please provide documents or a signed statement from the payor.

        • COPES/ SSPS
          - For any household member who COPSE/SSPS in any of the previous 3 calendar months please print and sign a copy of our COPES and Child Care Income Verification Form

        • GAU, TANF, SSI and/or Social Security
          - Please provide a current award letter.

        • No income
          - For any member who did not receive income in any of the previous 3 calendar months please print and sign a copy of our Declaration of No-Income form

        • Pension, Retirement and/or Annuities
          - Please provide a current award letter or paystub.

        • Self-Employed
          - Business ledgers and receipts for all expenses.

        • Unemployment
          - For any household member who receives Unemployment in any of the previous 3 calendar months please print and sign a copy of our Employment Securities Form.

      2. Social security card* or legal document with the social security number for each person in the household. Legal documents that contain social security numbers may be:
        • Tax documents
        • Paystubs
        • Unemployment stubs
        • For children under 18, we will accept birth certificates, ID cards, medical coupons or medical cards.
        *Unless client has NEVER been issued a Social Security number.

      3. Picture ID with the birthdate of the person who will be signing the application.

      4. A second proof of address, which can include:
        • Phone bill
        • Subsidized housing calculation worksheet
        • Lease agreement or rent receipt
        • Mortgage or tax statement if you are a homeowner
      5. Your current heating bill and your electric bill, if they are not the same.

      Application Policies:

      • All applicants must call the Energy Assistance Line at 800.348.7144 to schedule an appointment.
      • We do not take walk-in appointments.
      • We do not make appointments via e-mail or any other electronic means.

      PSE HELP Income Guidelines

      2014-2015 PSE HELP Income Eligibility Guidelines

      House-hold size
      (# of people)
      Monthly Income (After Taxes if applicable) House-hold Size
      (# of people)
      Monthly Income (After Taxes if applicable)
      1 $1,459 13 $6,325
      2 $1,966 14 $6,714
      3 $2,474 15 $7,137
      4 $2,981 16 $7,559
      5 $3,489 17 $7,982
      6 $3,996 18 $8,405
      7 $4,504 19 $8,828
      8 $4,854 20 $9,251
      9 $5,146 21 $9,674
      10 $5,442 22 $10,097
      11 $5,733 23 $10,520
      12 $6,029 24 $10,943

      LIHEAP Income Guidelines

      2014-2015 LIHEAP Income Eligibility Guidelines

      Household Size
      (# of people)
      Monthly Income (After Taxes if applicable) Household Size
      (# of people)
      Monthly Income (After Taxes if applicable)
      1 $1,216 13 $6,291
      2 $1,639 14 $6,714
      3 $2,062 15 $7,137
      4 $2,484 16 $7,559
      5 $2,907 17 $7,982
      6 $3,330 18 $8,405
      7 $3,753 19 $8,828
      8 $4,176 20 $9,251
      9 $4,599 21 $9,674
      10 $5,022 22 $10,097
      11 $5,445 23 $10,520
      12 $5,868 24 $10,943

      Event And Campaign Sponsorships

      Link your business with Hopelink as a sponsor of our tremendously successful events and community campaigns. Your business gains an opportunity to promote your brand to new audiences.

      Some examples of benefits your business could receive are:

      • Logo acknowledgement on event posters
      • Named as a sponsor in press releases connected to the event
      • Recognized in the Reaching Out publication-100,000 circulated annually
      • Recognized in Hopelink's annual thank-you ad placed in the Puget Sound Business Journal

      Sponsorship benefits are catered to individual sponsors and specific recognition level descriptions are available at your request. Sponsorship and underwriting opportunities for additional Hopelink fundraising activities are also available.

      Employee Engagement

      Employee engagement is simple: employees are encouraged to bring food or funds and deposit them in collection receptacles in their office or donate online via a Web page customized just for your company. Hopelink also encourages employers to match employee giving.

      Employee campaigns are a great way of getting people involved in helping those in need who live in our community. This program emphasizes that each individual can help make a lasting change in our community. Employee engagement also raises employee morale and creates a culture of giving within your organization.


      Centers are open for services Monday through Friday, 8:30am - 5:00pm except as noted.

      Ongoing Volunteer Opportunities

      Last year, more than 3,786 Hopelink volunteers donated over 65,020 hours to help people in need. Please join us!

      General Food Bank
      Assist before, during, or after food bank hours in one or more of the following:
      • check clients in and out
      • assist with loading into cars
      • receive, sort, and stock food donations
      • greet donors and provide receipts when needed
      • clean up and organize food bank as needed
      **Special need – Strong folks who can move heavy cases and crates of food around the building during food bank hours
      Must be age 12+ and supervised by an adult if under 16
      Age 7-11 may volunteer behind the scenes sorting donations and some other tasks
      Able to lift at least 35 lbs, preferably 50 lbs repeatedly
      Commitment: 3 months
      Food Donation Pick-Up Driver
      • Pick up food donations from grocery stores weekday mornings, 2-3 hours per week and deliver to food banks
      • Larger vehicle preferred but not mandatory
      • Able to lift at least 50 lbs
      • 18+ with valid WA State driver’s license and insurance
      • Food Worker’s certification preferred
      Commitment: 6 months, weekly
      Home Delivery Driver
      • Deliver food to home-bound clients
      • Able to lift at least 25 lbs
      • 18+ with valid WA State driver’s license and insurance
      • Commitment: 6 months
      Clothing bank volunteer
      • Sort donations, hang clothes, maintain display racks and keep area organized
      Location: Carnation/Sno Valley Hopelink Center
      Front Desk Volunteer
      Refer callers, greet walk-in guests, type, and computer data-entry. Must be 18+, fluent in reading, writing, and spoken English. Bi-lingual skills helpful. Screening interview and pre-service training required.
      Commitment: 6 months, 4-5 hours/wk
      Housing – Moving assistance
      Deliver and assemble furniture and other household items for residents.
      • Can lift at least 25 lbs
      • Valid WA State driver’s license and insurance.
      • Minimum age – 18.
      Housing – Homework Enrichment—Duvall
      Provide supervision and tutoring for after-school homework help room at Duvall Place Hopelink housing.
      Minimum age: 18
      Commitment: 9 months
      Housing – Childcare - Duvall
      Childcare during monthly community meeting
      Provide enrichment opportunities and supervision for children in Duvall Hopelink Housing.
      Screening interview and pre-service training required. 
      Minimum age: 16 Commitment: 6 months

      Adult Education—
      Adult Education Volunteers work in a variety of roles in our ESL (English as a Second Language) and GED (high school equivalency) programs. Our ESL program is called English for Work. Students learn job skills while learning English. Our GED program prepares students to pass the Science, Social Studies, Math, and Reasoning through Language Arts exams.
      Volunteers serve in the following roles. All roles are vital to the success of our program.
      • Grading-support tutors for the online portions of our ESL classes
      • Classroom teachers and assistants
      • Family support volunteers who work with kids while parents are studying
      • One-on-one tutors for math, reading, and writing
      • One-on-one advisers who help students set education and career goals and develop resumes
      • Mock interviewers who help students prepare for employment
      • Orientation/Testing volunteers who help students register for classes, identify learning needs and strengths, and learn about pathways to college and careers
      • Outreach volunteers to set up tables in local stores or at community events to pass out program flyers

      Current needs:
      • Lead-teach GED class in Redmond—Curriculum and lessons provided
      • Grading-support tutors for the online portions of our ESL classes—can be performed remotely at any time
      • Outreach throughout King County
      • One-on-one advisers for English-for-Work
      • Mock interviewers for English-for-Work classes - two times per quarter
      • Family support volunteers for Shoreline ESL
      • Orientation/Testing volunteers for GED
      • Volunteer willing to take a leadership role to begin and lead a GED class in Shoreline. 
      • One-on-one tutors to work with English-for-Work students who are pre-literate
      Commitment: 6 months
      Phone screen, face-to-face interview, and training are required

      Administrative Assistance – Adult Education and Employment
      Provide administrative support to further the goals of the Adult Education & Employment programs
      Duties: general clerical, phone, data entry, scheduling, and more
      Essential Functions:
      Conduct followup phone calls to complete adult education enrollment or exit information and phone interviews to screen employment referrals for program eligibility
      • Communicate respectfully with people of all cultures, languages, ages, genders, gender preferences, races, physical and intellectual abilities, ethnic backgrounds, and religions
      • Perform general clerical duties to include but not limited to: photocopying, scanning, uploading electronic files, assembling, and filing
      • Support staff in assigned project-based work
      • Maintain hard-copy and electronic filing system
      • Maintain a professional and positive working relationship with clients, vendors, volunteers, donors, and fellow staff and adhere to the Hopelink Standards of Conduct
      Other duties as assigned

      Location: Kirkland/Northshore Hopelink Centers, King County, WA
      Work Schedule: Varies, depending on program need
      Required Qualifications:
      • Ability to speak in a clear and friendly manner over the phone
      • Solid verbal and written communication skills in English.
      • Basic arithmetic skills.
      • Low-intermediate skills in MS Office (depending on projects)
      • Ability to lift 25 pounds on occasion
      Preferred Qualifications:
      • Ability to start and complete a task with minimal supervision.
      • Some ability to speak Spanish or other languages (Vietnamese, Russian) helpful

      **New** Adult Education – Family Support Volunteer
      Work in a team of people to support GED and ESL students and their kids with 3-4 kids at a time, ages 1 ½ to 4, providing meaningful activities (fun and educational) while single parents study in GED and ESL class in the same building.
      • Hopelink supplies toys, snacks, and early literacy kits to foster development of kids’ literacy skills.
      • Two volunteers must be present with the kids at all times.
      • Training is provided.
      • Commitment: 1-2 days per week for 6 months.
      *This volunteer job is an opportunity to make a huge difference in someone’s life! Our student population includes single parents who are facing all sorts of obstacles. Improving English language skills and earning a GED is the key to building a new life.
      Minimum age: 16 Commitment: 6 months
      Various locations in North and East King County, depending on where the classes are held

      Family support shifts are at a variety of times – morning, afternoon, and evening year-round
      Biggest needs:
      • Shoreline ESL

      Outreach & Events
      There are often many community-hosted events and drives where representation from Hopelink is requested.  Staff availability is limited due to the high demand.  You can help us to participate in many more of these and spread the word about the good work Hopelink does!
      Activities may include:
      • Dropping off or picking up supplies or donations.
      • Writing receipts for donated food or other supplies.
      • Picking up materials prior to tabling at an event.  At events, Volunteer lays out the materials on the table provided   and passes out brochures and answers questions. Feel free to bring a friend or family member! 
      • Thanking the individual or group for coordinating their event and including Hopelink as a beneficiary.
      Prerequisites: Age 18 + or accompanied by an adult. Attend a brief training on how to answer frequently asked questions, and go over a summary of what we do at Hopelink before signing up for an event.

      Group Opportunity - Prepare and serve monthly dinner:
          Hopelink’s Redmond housing facility is looking for groups to provide dinners on the first Wednesday of every month. The group is responsible to purchase, prepare, and serve a meal to the families at Avondale. We are looking for groups to make an on-going commitment.
          The dinner is offered to all resident families (59 families) and it is usually attended by about 75 people. We offer the Wednesday dinner to help build community between the members at the facility. The volunteers are encouraged to visit with residents and create a comfortable atmosphere. There is the option to prepare and cook food on site, but all of our current groups have found it easiest to prepare at home and bring the food in. We would love to have a group willing to commit for a year. We currently have three churches serving dinner and the groups serving dinner rotate throughout the church members, so it’s not as large a commitment to a few individuals. Groups serving should be between 6-10 people.
      Group Opportunity –
      Adopt an Apartment: Supply and set up a standard apartment with the furnishings and household goods needed to welcome a homeless family to our transitional housing program.
      Some of the furnishings needed may be:
      • Complete twin, double, queen beds
      • Nightstand and Lamp, Dressers
      • Small desk, bookshelf
      • Couch or loveseat
      • Living room chairs
      • Towels and sheets
      • Coffee/end tables
      • Flatware/dishes/cookware
      • Kitchen table and chairs
      • NO glass tables, TVs, or computers
        Needs vary with each family. The volunteer group will be contacted with a list of what is required and the items will need to be assembled within one to two weeks’ time. All furniture items must be in excellent condition with no tears or stains and structurally sound. Preferably, the furniture should not be new or excessively elaborate, but at the same time, respectful of our families.
        Groups that participate in this volunteer opportunity will need to have access to a truck to deliver the furnishings and enough volunteers to set up the apartment. The volunteer group must also have a storage space for donated items until they are needed. Some groups choose to have members store their items at their homes until they arrange for a truck to pick them up.
      Hopelink’s Travel Training Programs
      Get people in King County moving! We empower people to change their lives by facilitating access to the community.
      Come teach, learn, and experience what mobility means to the folks in your neighborhood.
      Our Programs
      1. Getting Around Puget Sound: These volunteers provide free one-on-one transportation assistance in community centers, libraries, events, and gathering places.
      2. Travel Ambassadors: Provide travel resources and training to employees of social service agencies, medical providers, and community organizations. Their clients then benefit from staff knowledge.
      3. Ride Around The Sound: Free, guided excursions on public transit for groups unfamiliar with the transportation system. Volunteers help eliminate the “fear factor” and grow the clients’ confidence.
      Who we serve
      We work to increase community members’ independence and mobility. The truth is—everyone has to get from point A to point B, and everyone’s situation is different. We work with low-income communities, immigrant and refugee communities, the youth and elderly, people with disabilities, veterans, and ANYONE who wants to chat with us :)
      Who are YOU?
      • Someone who enjoys education and people.
      • Perhaps a bus rider, carpooler, or bicyclist
      • A person that may have a passion for sustainability or social justice.
      • Someone who knows how to get around! And wants to help bring a source of independence to individuals.

      Mobility Management - Help Getting Around

      Help Getting Around – The Hopelink Mobility Management team empowers people to change their lives by facilitating access to the community. We provide travel education and resources through three training programs in King County. We also help to facilitate the coordination of special needs transportation to better serve the community..

      For more information, e-mail .(JavaScript must be enabled to view this email address), call 425-943-6760, or follow the links:
      Mobility Management - Help Getting Around

      Hopelink Travel Programs
      Hopelink Travel Programs

      Getting Around Puget Sound (GAPS)

      This program connects King County residents with information about travel options, increasing independence and mobility. GAPS volunteer travel trainers provide one-on-one transportation assistance in community centers, libraries and gathering places. Want to be a Getting Around Puget Sound (GAPS) Volunteer? Register for Hopelink’s comprehensive training by contacting .(JavaScript must be enabled to view this email address). GAPS volunteers are asked to make a 6 month commitment for 2-4 hours per month (hours may vary by location). The minimum age is 16. Bilingual volunteers are needed!
      GAPS volunteer contact form.

      Travel Ambassadors

      Hopelink partners with social services agencies and community organizations to provide travel training and resources to employees who work with clients. Increase client independence and mobility through reliable transportation information and education about options “beyond the bus.” Want to provide this resource to your staff and clients?

      Register your staff for Hopelink’s free comprehensive training. Trip planning tools, bus schedules, permit & pass options, service animals and mobility devices are addressed in the training session. Attendees receive a transportation reference manual, brochures, and other materials to assist clients. Hopelink provides on-going support to keep staff up to date as programs and transportation options change. To schedule a training for your site, contact 425.943.6760 or .(JavaScript must be enabled to view this email address).

      Ride Around The Sound (RAS)

      The Hopelink Travel Program provides Ride Around the Sound (RAS) excursions to groups on public transportation in King County. This program increases independence and mobility through guided trips to cultural, educational, or service locations or outdoor events and sites. Pre-trip instruction is included and bus/transit fares are provided by King County Metro and Sound Transit. Please note that entrance fees are not provided, but agencies may determine the trip destination.

      For additional information about volunteering, to schedule a training for your site, or book a future excursion, contact 425.943.6760 or .(JavaScript must be enabled to view this email address).

      Return to top

      Special Needs Transportation Policy Coordination
      Special Needs Transportation Policy Coordination
      Hopelink provides grant-funded staff support to the King County Mobility Coalition and three sub-regional mobility coalitions in King County. At the regional level, Hopelink is a member of the Puget Sound Regional Council’s Special Needs Transportation Committee. Follow the links below for more information.

      image S. King Co. Mobility Coalition Flyer.pdf

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      Find Accessible Transportation in Your Neighborhood!

      • Hyde Shuttle: 206-727-6262, toll-free 1-800-282-5815,
        TTY 206-296-3701
      • Metro Transit
        • Access Transportation: 206-263-3113, TTY 711
        • Dial-A-Ride Transit (DART): 866-261-3278, TTY 800-246-1646
        • Rideshare Operations: 888-814-1300, TTY 800-833-6388, .(JavaScript must be enabled to view this email address)
        • Taxi Scrip Program: 206-553-3060, TTY 206-684-2029
      • Northshore Senior Center Transportation: 425-286-1026
      • Regional Reduced Fare Permit: 206-553-3000 or .(JavaScript must be enabled to view this email address)
      • Senior Volunteer Transportation: 206-448-5740, (toll-free) 800-282-5815
      • Snoqualmie Valley Transportation: 425-888-7001 or 425-333-5554
      • Sound Transit: 888-889-6368, TTY 711
      (Preceding are external links to websites not maintained by Hopelink)

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      Community Partners

      If you are in need of services and are outside of Hopelink's service area, please contact one of our community partners serving your area.

      Centerstone (formerly Central Area Motivation Program (CAMP))
      722 18th Avenue

      El Centro de la Raza
      2524 16th Ave S

      Neighborhood House
      905 Spruce Street

      Seattle Conservation Corp
      7400 Sandpoint Way NE

      Multi-Service Center
      1200 South 336th St, Federal Way

      Media Center

      Relevant Articles

      Hopelink provides this list of articles and reports to offer information about issues affecting families in need in our community, statewide, and nationwide.

      Areas of Service

      Hopelink provides social services in North and East King County, Washington between the I-90 corridor to the Seattle city limits and the Snohomish County line, and from the shores of Lake Washington to the crest of the Cascades, an area of 800 square miles.

      Hopelink's transportation contracts cover King and Snohomish counties.

      If you require assistance, but live in Seattle or South King County, please review our list of community partners to find an organization that serves your area.

      Additionally you can contact the statewide assistance line by dialing 2-1-1 on your phone. More information is available at

      View the list of Hopelink centers.

      Click a center on the map to get locations details or go to the locations page.

      Privacy Policy

      Your privacy is important. We will never give your name or contact information to any person or organization outside of Hopelink, without your explicit permission. We will not assume we have your permission unless we have individual contact with you, either by phone, email, post, or in-person meeting.

      We do not sell, rent or share our mailing lists with any non-Hopelink person or organization. Hopelink does track website visitors through Google Analytics, but no data collected is only used to improve website performance, and this data is not shared outside of Hopelink.

      If you have any questions or concerns about your privacy regarding contact with Hopelink, please contact us at .(JavaScript must be enabled to view this email address).

      Hopelink is a 501(c)(3) nonprofit organization. To view the our most recent Tax-Form 990 please visit our nonprofit status page.
      Federal ID #: 91-0982116

      Policy of Nondiscrimination: Hopelink is committed to ensuring that no person is excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any Hopelink-sponsored program or activity on the basis of race, color, sex, age, disability, or national origin as protected by Title VI of the Civil Rights Act of 1964 and the Civil Rights Restoration Act of 1987 (P.L. 100.259). Hopelink further assures that every effort will be made to ensure nondiscrimination in all of its programs and activities, whether those programs and activities are federally funded or not.

      Hopelink is registered with GuideStar, an online database of nonprofit organizations classified as 501(c)(3) by the IRS. GuideStar data is collected directly from the organizations and from the IRS.
      GuideStar is a project of Philanthropic Research, Inc. (PRI), a nonprofit organization providing information to support better donor decision-making, greater nonprofit operating effectiveness, and a more efficient allocation of resources to and within the nonprofit sector. To this end, PRI works to provide the public with a database of quality information about the programs and finances of U.S. nonprofit organizations.

      Hopelink is registered with the State of Washington Secretary of State’s Charitable Solicitations Program, and is in full compliance with the State of Washington Charitable Solicitations Act.  (Secretary of State’s Charities Hotline: 800.332.GIVE.)

      Non-Profit Status

      Hopelink is a 501(c)(3) nonprofit organization. As such, Hopelink is registered with GuideStar, an online database of nonprofit organizations classified as 501(c)(3) by the IRS. GuideStar data is collected directly from the organizations and from the IRS.

      GuideStar is a project of Philanthropic Research, Inc. (PRI), a nonprofit organization providing information to support better donor decision-making, greater nonprofit operating effectiveness, and a more efficient allocation of resources to and within the nonprofit sector. To this end, PRI works to provide the public with a database of quality information about the programs and finances of U.S. nonprofit organizations.

      Hopelink is registered with the State of Washington Secretary of State’s Charitable Solicitations Program, and is in full compliance with the State of Washington Charitable Solicitations Act.  (Secretary of State’s Charities Hotline: 800.332.GIVE.)

      To view our most recent Tax-Form 990 (pdf file), please click here.

      Federal ID #: 91-0982116

      Contact Us

      Hopelink Contact Information

      Hopelink Administration includes our Administrative, Finance, Human Resources, Development and Communications departments. It is the home base for Hopelink CEO Lauren Thomas.

      If you want general information about Hopelink, or are not sure where to call, try our administrative office: 425.869.6000.
      You may also choose to contact us by email at .(JavaScript must be enabled to view this email address).

      10675 Willows Road NE
      Willows Creek Corporate Center
      Suite 275
      Redmond, WA 98052


      P.O. Box 3577
      Redmond, WA 98073-3577

      Media Contacts

      Darrell Bulmer
      Communications Manager
      Redmond, Washington
      .(JavaScript must be enabled to view this email address)
      Cell: 425-412-0924

      Kris Betker
      Hopelink Public Relations Specialist
      Redmond, Washington
      .(JavaScript must be enabled to view this email address)
      Cell: 206-605-6843

      Press Releases


      Application Help

      If you are having problems applying for a job on our job site, please try the following steps.

      Be sure your resume document is closed when you try to upload it.

      Your application process is four steps long:

      • Page 1 - Posting and basic information
      • Page 2 - Upload your resume
      • Page 3 - Cut and paste your cover letter
      • Page 4 - Confirm your information and print if desired; then click finished
      Problem Steps to Try
      I can’t move on from the posting and basic information page when I click Next. User error information is displayed at the very top of the page, above the job description. If you have made errors, left out information, or used your browser’s back button, the web page will tell you what you need to do to correct it.
      I'm stuck on a page and can't move forward.
      • Close out your web browser program and re-launch it.
      • Restart your computer, then relaunch the browser.
      I can’t upload my resume. Try accessing the link using a different web browser. Hidden conflicts between your computer’s software and web browsers sometimes cause problems. Some common choices are:
      • Google Chrome
      • Mozilla Firefox
      • Microsoft Internet Explorer
      Try saving your resume in a different format, like PDF.
      • Make sure your file format is on the list of acceptable formats (right column, this page).
      Try saving your resume in a different location - on a flash drive, on your desk top, etc., and upload from there.

      Energy Assistance

      Let Hopelink Help You With Your Home Heating Costs

      Up to $1,000 per individual is available right now to help qualifying low-income renters and homeowners with energy bills. You do not need to be behind with your payments to benefit.

      Call 1-800-348-7144 now to make your in-person appointment. The appointment line is available in English, Russian and Spanish. The line is open 24 hours a day, 7 days a week.

      Bring the required documents and forms to your appointment, and work with our expert staff to make your credit available in your utility account.

      Note: You must be in a zip code served by Hopelink to receive assistance. See our zip code chart on the right.


      Hopelink offers assistance through the Low-Income Home Energy Assistance Program (LIHEAP), which helps you with costs associated with eclectic, gas, oil, propane, wood and coal. LIHEAP is available October to June.
      View the LIHEAP Income Eligibility Guidelines.


      We also offer assistance through the Puget Sound Energy Help Program (PSE HELP) to assist with Puget Sound Energy customers’ gas and electric costs. PSE is available year-round.
      View the PSE Income Eligibility Guidelines.

      If you live outside of King County, find out where to apply for energy assistance through the LIHEAP webpage for Washington State.

      Service Area

      Hopelink provides social services in north and east King County, Washington between the I-90 corridor to the Seattle city limits and the Snohomish County line, and from the shores of Lake Washington to the crest of the Cascades, an area of 800 square miles.

      Hopelink's transportation contracts cover King and Snohomish counties. Also, Hopelink's Transportation program serves some clients outside of King County for specific issues.

      Hopelink Service Area

      Click a center on the map to get locations details or go to the locations page.

      If you require assistance, but live in Seattle or South King County, please review our list of community partners to find an organization that serves your area.

      Employment Program

      The Hopelink Employment Program (HEP) offers a unique opportunity for clients to prepare for and work towards their short and long term career goals. The program is driven by the client’s independent choices and employment outcomes. HEP offers both one-on-one assistance with career development and a weekly workshop series for job readiness skills.

      One-on-one assistance with career development includes:

      • Setting Career Goals
      • Career & Education Research
      • Career Assessments
      • Community Referrals
      • Post-Employment Support
      Job readiness workshops include:
      • Resumes
      • Cover Letters
      • Job Applications
      • Job Search Methods
      • Interview Preparation
      • Workplace Etiquette

      We follow our clients’ employment and education success for up to 12 months after placement to provide them with additional support in achieving their career goals.

      Please contact the Hopelink Employment Program at .(JavaScript must be enabled to view this email address) for more information.

      Please note: this is a training program for clients to help them increase their job skills.

      For a list of current openings at Hopelink please visit our career opportunities page.

      Financial Help

      Emergency rental assistance, bus fare to get to a job interview: Hopelink can help with needs that often fall through the cracks of other available assistance.

      Our Eviction Prevention program can help a family stay in their home in times of financial crisis by providing a portion of the funds required. And our First Month’s Rent program is there to support families who are getting back on their feet, assisting with a portion of the high costs of setting up a new home.  To apply for assistance, contact the Hopelink center nearest you.

      Emergency Financial Assistance
      On a case-by-case basis, Hopelink can often help with those costs which might make the difference between a family going hungry or homeless, and the family surviving.  To apply for assistance, contact the Hopelink center nearest you.

      All Hopelink sites serve as community resources, providing information and referrals to thousands seeking help with medical care, employment, housing, counseling and other critical needs.

      Tax Preparation
      Through the United Way, low-income working individuals and families who file a federal income tax return may be able to receive money back from the government through the Earned Income Tax Credit (EITC).  If you meet the requirements, the Earned Income Tax Credit can help you and your family keep more of what you earn. See more information on the United Way of King County website.


      When a family doesn't have enough food - the most basic human need - stability in other areas is impossible. Hopelink provides food for survival and nutrition education for self-sufficiency.

      At each of our five centers, Hopelink food banks offer food from every nutritional group, as well as baby items and personal care products. Please call the food bank in your specific service area (see below) so that we can schedule an appointment for you to register for food bank.There are special distribution times for seniors and people with disabilities, and evening hours for working families.  We make weekly deliveries to clients who are homebound. Hopelink center contact information.

      Hopelink also has an Emergency Feeding Services program.

      Days of Operation Start Time End Time
      1st, 2nd, 3rd & 4th Mondays 10:00am 2:00pm
      1st, 2nd, 3rd and 4th Tuesdays 3:00pm 7:00pm
      1st, 2nd, 3rd and 4th Wednesdays 10:00am 2:00pm
      1st, 2nd, 3rd & 4th Thursdays 10:00am 2:00pm


      Days of Operation Start Time End Time
      Monday & Wednesday 10:00 am 4:00 pm
      Tuesday & Thursday noon 6:30 pm
      Clients may come in any open hours during their assigned weeks.
      Please note: One week each quarter is a "fifth" week where there will be no foodbank; the week might span the end of one month and the beginning of the next. If in doubt, call the foodbank to make sure they will be open. 425.889.7880


        Days of Operation Start Time End Time
      Disabled and Seniors 1st and 3rd Thursdays 10:30 am noon
      Regular Food Bank 2nd and 4th Thursdays 10:30 am noon
      2nd and 4th Wednesdays 11:30 am 1:00 pm
      2nd and 4th Tuesdays 2:30 pm 4:30 pm
      Evening Foodbank 1st and 3rd Wednesdays 5:30 pm 7:00 pm


      Days of Operation Start Time End Time
      1st and 3rd Tuesdays 10:00 am 1:00 pm
      2nd and 4th Tuesdays 5:00 pm 7:45 pm
      2nd and 4th Wednesdays 10:30 am 1:00 pm


        Days of Operation Start Time End Time
      Regular 1st and 3rd Thursdays noon 1:30 pm
      Evening 2nd and 4th Wednesdays 5:30 pm 6:45 pm


      Northlake Foodbank
      Days of Operation Start Time End Time
      2nd and 4th Tuesdays 4:30pm 6:30 pm
      Contact the Kirkland Northshore Center at 425-889-7880 to make a registration appointment

      Note: The above schedules are based on the center’s business days. If a holiday falls during the week, it may affect the food bank schedule (i.e. Memorial Day or Fourth of July). Call your local center if you have any questions.

      While our food banks help families in crisis, we also believe in helping families to make lasting change by learning about nutrition, safe food handling, and budgeting for groceries.


      Families can become homeless for many reasons. Domestic violence, sudden lay-offs, unaffordable rent increases, the high cost of medical care for an unforeseen illness or injury; these are just some of the crises that sometimes leave families without a roof over their heads. Every family needs a safe, stable home base; it is especially important for children. Hopelink works on many levels to help families find or stay in safe, affordable housing.

      Hopelink has a new way to access housing information by phone.  Please call 211 with any questions regarding access to Hopelink’s housing program. The 211 program is a statewide assistance line. More information at:

      Eviction Prevention
      When a family is in danger of losing its home in a crisis, Hopelink offers a program that can help to provide a portion of the funds needed to prevent eviction. Preventing homelessness costs at least five times less than helping a family regain stable housing after it is lost.  Please contact the closest Hopelink emergency service center to find out more about this service and how Hopelink may be able to assist. 
      Contact your nearest Hopelink emergency service center.

      First Month’s Rent
      When a low income family is establishing a new home - often for the first time - Hopelink offers a program that can help to pay a portion of the high costs of settling into a new apartment. This kind of assistance can make the difference for a family on the verge of self-sufficiency. To learn more, please contact the closest Hopelink emergency service center. 
      Contact your nearest Hopelink emergency service center.

      Emergency Family Shelter
      Our shelter is a short-term home base, providing support for homeless families while they look for more permanent housing. Trained case managers help families determine a realistic plan of action and get the support and resources they need. Call 211 for assistance.

      Transitional Housing
      Hopelink’s Transitional Housing Program is a comprehensive system to help families move from crisis to stability to self-sufficiency. Our transitional housing facilities in Bellevue, Redmond and Bothell provide a secure home for up to two years. During their time with us, each family works one on one with a trained case manager to determine their strengths, overcome obstacles, and set and meet goals.

      With Hopelink’s support, families in our transitional housing achieve such successes as repairing their credit, learning to budget and manage finances, writing a resume, finding a job, learning parenting skills, and finding permanent housing. Since the program’s beginning in 1989, nearly every family that has participated in the Hopelink Transitional Housing Program has gone on to find and retain permanent housing. Call 211 for assistance.

      Community Helping Hopelink
      Find out some of the ways that businesses and community groups are working together to support Hopelink’s mission.
      Hopelink Can Madness
      March 1 - April 3
      Can Madness is a fun food drive tournament among local businesses and organizations to help alleviate hunger.
      Other Events
      Year round
      Our community supports Hopelink in so many ways that you can be a part of.