transportation

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Transportation can make the crucial difference between being homebound and isolated, or healthy and active. Hopelink Transportation is that essential link for seniors, people with disabilities, families with children and others needing assistance.

Medicaid Transportation -- In partnership with the Department of Social and Health Services (DSHS), Hopelink coordinates transportation to and from medical appointments for low income residents on Medicaid assistance. Hopelink arranges the most appropriate, least costly method of transportation.

To qualify, customers must:
  • Have a current Medical Assistance Identification Card.
  • Have no other way to reach their medical appointment.
  • Be going to a medical service covered by their Medicaid program.

View or download Hopelink's transportation brochures in pdf format (requires Adobe reader): Russian, Spanish or English.

Transportation Companies interested in providing services to customers can click here for an application. (pdf file)

DART -- Hopelink operates Dial-a-Ride Transit (DART) under a contract with King County Metro. DART offers variable routing in some areas within King County. It operates on a fixed schedule with more flexibility than regular Metro Transit buses. Request a DART pick-up

Hopelink Transportation also offers the following services:
  • Bus Buddy Program. Get help learning to effectively use public transit.
  • Schedulers at Harborview Medical Center in Seattle to arrange non-emergency patient and staff transportation and package delivery.
  • Brokering transportation for clients of contracting school districts, social service and healthcare agencies throughout King County.
  • Administration of the Residential Transportation Coordinator Program in Bellevue for King County Metro.
  • Technical assistance, such as driver training and vehicle acquisition, to other organizations developing and operating transportation services.

Contact information
General transportation information: 425.943.6789
Medicaid transportation: 800.923.7433
Metro DART reservations: 866.261.3278
TDD/TTY line: 800.246.1646

Useful web links
Read about how to ride Metro buses. PDF documents in a variety of languages are also available on this page.
DSHS Medicaid Transportation
King County Metro DART Information

Hopelink is an active member of Community Transportation Association of the Northwest and Community Transportation Association of America.